Public Sector SRE - 3rd Shift, 4-Day Week, No On-Call

Servicenow; San Diego (CA); On-site; USD 150,000 - 262,000; Full time

Benefits offered by this job

Health plans

401(k) Plan with company match

ESPP

Family leave programs

Flexible time away plan

Job summary

ServiceNow is seeking an experienced Site Reliability Engineer for the US Public Sector, supporting the Government Community Cloud. The role emphasizes 24x7 production reliability, automation and scalable systems across the technology stack, with a focus on reducing incidents and MTTR.

The ideal candidate brings Linux expertise, DevOps and cloud experience, and strong coding skills in Python/JavaScript/Ruby. This on-site role offers a 4-day work week and shift bonuses.

Qualifications

• Typically requires a minimum of 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years experience; or equivalent experience.
• Deep knowledge of Linux systems
• 2+ years of experience with DevOps automation, CI/CD pipeline and agile methodologies
• 2+ years of experience with Cloud technologies, preferably Azure
• 2+ years of Coding in various languages; Python, JavaScript, and Ruby
• Postgres and MySQL database administration, troubleshooting, and performance tuning
• Expertise in Observability and Monitoring of applications, services, and networks at scale
• Networking skills, IP addressing and routing.

Responsibilities

• Provide relief and sustainable resolution to issues within our infrastructure.
• Use your experience in software development, systems engineering, and networking to proactively prevent repeatable issues.
• Drive initiatives with partner teams to improve the reliability and performance of the infrastructure through improved system design.
• Drive a culture of intolerance to manual activity which results in a highly automated environment delivering scalable solutions.
• Drive monitoring and automation initiatives

Skills

Linux systems

DevOps automation

CI/CD

Cloud technologies

Python

JavaScript

Ruby

PostgreSQL

MySQL

Observability/Monitoring

Networking

AI in workflows

Education

Bachelor's degree or higher

Tools

ServiceNow Platform

Job description

ServiceNow is seeking an experienced Site Reliability Engineer for the US Public Sector, supporting the Government Community Cloud. The role emphasizes 24x7 production reliability, automation and scalable systems across the technology stack, with a focus on reducing incidents and MTTR.

The ideal candidate brings Linux expertise, DevOps and cloud experience, and strong coding skills in Python/JavaScript/Ruby. This on-site role offers a 4-day work week and shift bonuses.