Senior Director of Site Reliability Engineering (Fully Remote)

ServiceNow; United States; Remote; USD 180.000 - 260.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Equity package

Health, wellness, and retirement plans

Unlimited PTO

Leadership coaching

Executive development opportunities

Zusammenfassung

ServiceNow is seeking a world-class Lead SRE to guide observability and control plane products across the platform. You will define SRE strategy, establish standards, and build multi-year roadmaps from the ground up.

In this role you will lead and scale SRE teams, design hiring criteria, and create career development paths while setting SLOs, error budgets, on-call rotations, and blameless postmortems to protect reliability.

Qualifikationen

• Lead and scale SRE teams with hiring criteria and career paths.
• Establish SLOs, error budgets, on-call rotations, and blameless postmortems.
• Collaborate with product, platform, and infra leaders to drive reliability-first culture.

Aufgaben

• Lead a world-class SRE organization across observability and control plane products.
• Define SRE strategy, operational standards, and multi-year roadmaps from the ground up.
• Partner with product, platform, and infrastructure leaders to drive reliability-first culture.

Kenntnisse

SRE leadership

Observability

Roadmap planning

Incident response

Hiring and mentoring

Jobbeschreibung

• Lead a world-class SRE organization across observability and control plane products.
• Define SRE strategy, operational standards, and multi-year roadmaps from the ground up.

Key responsibilities:

• Build and scale SRE teams, design hiring criteria, and create career development paths.
• Establish SLOs, error budgets, on-call rotations, incident response, and blameless postmortems.
• Partner with product, platform, and infrastructure leaders to drive reliability-first culture.

What we offer:

• Competitive salary and equity package.
• Comprehensive health, wellness, and retirement benefits, plus unlimited PTO.
• Leadership coaching and executive development opportunities.

ServiceNow

ServiceNow is the AI control tower for business reinvention, bringing together AI, data, and workflows to help 85% of the Fortune 500 work smarter and faster. The company is building an AI-native culture where technology and talent work together.