Senior Site Reliability Engineer, Canada Protected B (Fully Remote)

ServiceNow; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

ServiceNow is seeking an experienced professional to ensure reliability and security of a Canadian regulated cloud environment. You will work across OS, cloud, networking, containers, databases, and observability to keep services resilient.

You will troubleshoot incidents, drive root cause analysis, and automate toil using Bash/Python while managing configurations with Ansible and Puppet. Strong networking and observability skills are essential.

Qualifications

• 5+ years with Linux, cloud, scripting, and incident management.
• Strong networking, database, and observability skills.

Responsibilities

• Troubleshoot issues, lead incident response, and drive root cause analysis.
• Automate toil with Bash/Python and manage configs with Ansible/Puppet.

Skills

Linux

Cloud

Scripting

Incident management

Networking

Observability

Tools

Bash

Python

Ansible

Puppet

Job description

• Ensure reliability and security of a Canadian regulated cloud environment.
• Work across OS, cloud, networking, containers, databases, and observability.

Key Responsibilities:

• Troubleshoot issues, lead incident response, and drive root cause analysis.
• Automate toil with Bash/Python and manage configs with Ansible/Puppet.

Qualifications:

• 5+ years with Linux, cloud, scripting, and incident management.
• Strong networking, database, and observability skills.

ServiceNow

ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter with AI, data, and workflows. The company is building an AI-native culture where technology and talent are unstoppable together, freeing people from busywork.