Senior Site Reliability Engineer - Cloud, CI/CD & Observability

JPMorgan Chase & Co.; Orem (UT); On-site; USD 110,000 - 160,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Site Reliability Engineer III in Utah to maintain and optimize mission-critical systems through code and cloud infrastructure.

You will contribute to end-to-end operations, focusing on availability, reliability, and scalability of applications and platforms within Corporate and Investment Banking. The role requires hands-on experience with monitoring, automation, and deployment tools, plus strong collaboration with cross-functional teams to drive reliable,

Qualifications

• Formal training or certification on software engineering concepts and 3+ years applied experience.
• Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform
• Proficient knowledge of at least one programming language such as Python, Java/Spring Boot, and .Net
• Proficient knowledge of software applications and technical processes within a given technical discipline (e.g., Azure, artificial intelligence, Android, etc.)
• Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
• Experience with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
• Familiarity with container and container orchestration such as ECS, Kubernetes, and Docker
• Familiarity with troubleshooting common networking technologies and issues
• Ability to contribute to large and collaborative teams by presenting information in a logical and timely manner with compelling language and limited supervision
• Ability to proactively recognize road blocks and demonstrates interest in learning technology that facilitates innovation

Responsibilities

• Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate
• Collaborates with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines
• Collaborates with other software engineers and teams to design, develop, test, and implement availability, reliability, scalability, and solutions in their applications
• Implements infrastructure, configuration, and network as code for the applications and platforms in your remit
• Collaborates with technical experts, key stakeholders, and team members to resolve complex problems
• Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers
• Supports the adoption of site reliability engineering best practices within your team

Skills

Python

Java Spring Boot

DotNet

Azure

Observability

CI/CD

Terraform

Docker

Kubernetes

Networking basics

Team collaboration

Learning mindset

Tools

Grafana

Dynatrace

Prometheus

Datadog

Splunk

Terraform

ECS

Job description

JPMorgan Chase & Co. is seeking a Site Reliability Engineer III in Utah to maintain and optimize mission-critical systems through code and cloud infrastructure.

You will contribute to end-to-end operations, focusing on availability, reliability, and scalability of applications and platforms within Corporate and Investment Banking. The role requires hands-on experience with monitoring, automation, and deployment tools, plus strong collaboration with cross-functional teams to drive reliable,