Senior Site Reliability Engineer, AI-Driven Agentforce Ops

Salesforce

New York (NY)

On-site

USD 149,000 - 345,000

Full time

14 days+

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Job summary

Salesforce is seeking senior-level backend engineers to own cross-cutting data integration and platform features for the Agentforce Operations. You will design scalable ETL pipelines, REST APIs, and AI-enhanced data flows, partnering with product and other teams.

Expect broad ownership, mentorship, and a path to leadership as you set technical direction, improve observability, and build interfaces between teams and the Salesforce ecosystem (Mulesoft, Flow, Data Cloud).

Qualifications

3+ years (Senior), 5+ years (Lead), 8+ years (Principal) backend engineering experience with large-scale apps
Related technical degree required
Deep expertise in data modeling, DB performance tuning, APIs design, and distributed systems
Experience building and maintaining production-grade data pipelines (ETL/ELT)
Proven ability to design and maintain external-facing REST APIs and Webhooks

Responsibilities

Architect and implement cross-team data integration between the platform and Salesforce ecosystem products (Mulesoft, Flow)
Design and optimize scalable ETL/ELT pipelines for Data Cloud and external sources
Develop high-quality production code with strong observability and security
Mentor engineers, review code, and raise the engineering quality bar
Lead technical decisions and drive foundational investments for scale
Collaborate with Product and other teams to translate requirements into robust solutions
Define interfaces and boundaries between teams and systems