Senior Site Leader: Build Teams, Elevate Service

Whistle Express Car Wash; Sevierville (TN); On-site; USD 45,000 - 65,000; Full time

Job summary

Whistle Express Car Wash in Sevierville, TN is seeking a Senior On-site Leader to manage daily operations and drive performance. The ideal candidate will lead team hiring, training, and development while ensuring exceptional customer service and site compliance with company standards.

This position offers an opportunity to cultivate a positive work culture while meeting sales targets and overseeing team dynamics. Flexibility with scheduling is essential as weekends work may be required.

Qualifications

• Strong customer service mindset and excellent communication skills.
• Demonstrated leadership, teambuilding, and performance management abilities.
• Ability to operate effectively in a fast paced, hands-on outdoor environment.
• Reliable, self-motivated, organized, and capable of running all aspects of site operations.
• Flexible schedule, including weekends and holidays.

Responsibilities

• Recruit, hire, train, coach, and manage all team members.
• Drive membership growth strategies and resolve customer concerns.
• Ensure meeting company standards for quality, cleanliness, and throughput.
• Set sales and operational targets, managing expenses and inventory.
• Enforce health and safety protocols and conduct regular audits.

Skills

Customer service mindset

Communication skills

Leadership

Problem-solving

Team building

Job description

Whistle Express Car Wash in Sevierville, TN is seeking a Senior On-site Leader to manage daily operations and drive performance. The ideal candidate will lead team hiring, training, and development while ensuring exceptional customer service and site compliance with company standards.

This position offers an opportunity to cultivate a positive work culture while meeting sales targets and overseeing team dynamics. Flexibility with scheduling is essential as weekends work may be required.