Site Operations Leader: Develop Teams, Elevate Experience

Take 5 Car Wash; Fayetteville (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

Whistle Express Site Manager role seeks a proven leader to work with the Site Manager in a fast-paced outdoor car wash operation. You will develop the team, own the guest experience, and quickly resolve issues to keep service at peak level.

You will onboard new hires, manage scheduling, recognize achievements, coach staff, and promote a culture of safety and high quality. Ownership and accountability are central to success.

Qualifications

• Experience leading teams and developing people.
• Experience onboarding new team members and training.
• Ability to schedule shifts and manage workload.
• Skill in resolving conflicts and promoting positive culture.
• Strong focus on guest experience and service quality.
• Proven problem-solving and quick decision-making abilities.

Responsibilities

• Develop and support team members, promoting company values.
• Greet customers and ensure welcoming guest experience.
• Monitor operations and uphold safety and cleanliness.
• Assist with promotions and memberships to drive revenue.
• Identify and address operational challenges to keep daily operations running smoothly.

Skills

Team leadership

People development

Onboarding

Scheduling & shift management

Conflict resolution

Customer experience

Problem solving

Decision making

Communication

Job description

Whistle Express Site Manager role seeks a proven leader to work with the Site Manager in a fast-paced outdoor car wash operation. You will develop the team, own the guest experience, and quickly resolve issues to keep service at peak level.

You will onboard new hires, manage scheduling, recognize achievements, coach staff, and promote a culture of safety and high quality. Ownership and accountability are central to success.