Senior Shipping Specialist - Exceptions & Global Orders

DigiKey; Thief River Falls (MN); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Relocation assistance

Sign-on bonus

Job summary

DigiKey, a leading global distributor of electronic components, seeks a Senior Shipping Associate - Exceptions to process global customer orders and resolve order exceptions for same-day shipping. This on-site role requires strong problem-solving, attention to detail, and collaboration across Sales, Customer Service, Logistics, and AR.

The position emphasizes hands-on pallet handling, pallet jacks, and forklift operations, with regular interactions across multiple departments to ensure precise

Qualifications

• Requires a high school diploma or GED.
• 1–2 years of warehouse experience preferred.
• Read, write, and communicate in English.
• Basic computer navigation and typing skills.
• Able to multi-task and adapt quickly.
• Team-focused with problem-solving skills.

Responsibilities

• Troubleshoot and resolve errors on orders that do not auto post or require invoices.
• Operate carrier software such as FedEx Ship Manager, UPS WorldShip, and DHL EasyShip.
• Review order notes and determine next processing steps.
• Serve as liaison between Sales, Customer Service, Logistics, and Accounts Receivable.
• Manually enter dimensions, weights, and postings for non-standard shipments.
• Re-palletize, wrap, and band product when needed.
• Ensure truck logs and shipping documents are complete and accurate.
• Provide carrier support and manage shipping cages and pallets.

Skills

Teamwork

English literacy

Problem solving

Attention to detail

Multitasking

Education

Highschool diploma or GED

Tools

ERP

Manhattan

KiSoft

FedEx Ship Manager

UPS WorldShip

DHL EasyShip

Job description

DigiKey, a leading global distributor of electronic components, seeks a Senior Shipping Associate - Exceptions to process global customer orders and resolve order exceptions for same-day shipping. This on-site role requires strong problem-solving, attention to detail, and collaboration across Sales, Customer Service, Logistics, and AR.

The position emphasizes hands-on pallet handling, pallet jacks, and forklift operations, with regular interactions across multiple departments to ensure precise