Vessel Operations Lead: Port Calls & Coordination

GAC Group; Richmond (AL); Presencial; USD 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) matching

Dental insurance

Health insurance

On-the-job training

Paid time off

Vision insurance

Descripción de la vacante

GAC Group is seeking a Boarding Agent to oversee day-to-day vessel operations from pre-arrival through departure. You will coordinate with port authorities, terminals, and service providers to ensure regulatory compliance and timely communication with customers and stakeholders.

The role requires ownership of each job, cost awareness, documentation, and timely closure. You will operate independently, make real-time decisions, and ensure safe, efficient port calls in a dynamic environment.

Formación

• High school diploma or equivalent is required; higher education or relevant certifications are a plus.
• Experience in a maritime, shipping agency, port operations, or logistics environment strongly preferred.
• Strong operational mindset — able to manage multiple vessel activities, coordinate with port authorities, and keep jobs moving without delays.
• Detail-oriented with the ability to maintain accurate records, complete documentation, and support billing processes.
• Comfortable working in a fast-paced, 24/7 environment with changing vessel schedules and priorities.
• Confident communicator — able to work with vessel crews, owners/operators, and port authorities while keeping all parties informed.
• Proactive and solutions-driven — takes ownership of assigned vessel calls and resolves issues as they arise without waiting for direction.

Responsabilidades

• Coordinate vessel arrivals, port stays, and departures, working directly with pilots, terminals, agents, and government authorities to ensure smooth execution.
• Act as the main point of contact for assigned vessel calls, keeping owners, operators, and internal teams updated on status, changes, and key events.
• Attend vessels as required and handle all operational matters in line with company procedures and port requirements.
• Prepare and manage Disbursement Accounts and maintain awareness of port call costs throughout execution.
• Ensure all documentation is completed accurately and on time.
• Maintain accurate and timely updates in GAC systems to reflect vessel status, costs, and services.
• Coordinate and follow up on ship’s requirements, vendor services, and any requests from the Master or operator.
• Support timely job close-out by ensuring all services are captured and jobs are ready for billing.
• Ensure full compliance with port regulations, QHSSE standards, and company policies at all times.

Conocimientos

Strong operational mindset

Detail-oriented

Proactive and solutions-driven

Confident communicator

Outdoor work adaptability

Microsoft Office proficiency

Educación

High school diploma or equivalent

Herramientas

MS Office365

GACShip

Word

Excel

PowerPoint

Descripción del empleo

GAC Group is seeking a Boarding Agent to oversee day-to-day vessel operations from pre-arrival through departure. You will coordinate with port authorities, terminals, and service providers to ensure regulatory compliance and timely communication with customers and stakeholders.

The role requires ownership of each job, cost awareness, documentation, and timely closure. You will operate independently, make real-time decisions, and ensure safe, efficient port calls in a dynamic environment.