Senior Shift Leader — Lead Team, Elevate Service

Ontario Trillium Foundation; Bryant (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental & vision insurance for

Awesome team-oriented environment

Growth opportunities

Job summary

Dunkin’ franchisee in Bryant, AR is hiring a Senior Shift Leader to be the Store Manager’s right hand. You’ll coach team members, uphold dunkin standards, and deliver outstanding guest experiences on every shift.

This full-time role requires weekend availability and a proactive, guest-focused attitude. You’ll lead by example, keep operations running smoothly, and support inventory and training initiatives while ensuring safety and profitability policies are followed.

Qualifications

• Experience leading teams and ensuring guest satisfaction.
• Ability to coach and provide constructive feedback.
• Strong communication with team and Store Manager.

Responsibilities

• Lead and motivate Team Members during shifts.
• Coach teammates and provide timely feedback.
• Enforce brand standards for food and beverage prep.
• Resolve customer issues and maintain smooth workflow.
• Assist Store Manager with inventory, vendor orders, and training.
• Ensure safety, security, and profitability policies are followed.

Skills

Leadership

Guest service

Coaching

Communication

Job description

Dunkin’ franchisee in Bryant, AR is hiring a Senior Shift Leader to be the Store Manager’s right hand. You’ll coach team members, uphold dunkin standards, and deliver outstanding guest experiences on every shift.

This full-time role requires weekend availability and a proactive, guest-focused attitude. You’ll lead by example, keep operations running smoothly, and support inventory and training initiatives while ensuring safety and profitability policies are followed.