Senior Shift Leader - Growth & Team Coach

Ontario Trillium Foundation; Bossier City (LA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision insurance

Team-oriented environment

Potential for growth

Job summary

Dunkin' franchisee in Bossier City, Louisiana, is seeking a Senior Shift Leader to lead a team and ensure excellent customer service. Responsibilities include coaching team members, managing food preparation standards, and handling customer issues. The role offers competitive wages and insurance benefits for full-time employees, alongside opportunities for growth within the company. Join a fun, team-oriented environment and help deliver fantastic service every day.

Qualifications

• Ability to lead and motivate a team.
• Strong customer service skills.
• Experience in food and beverage preparation.

Responsibilities

• Lead and motivate Team Members throughout your shift.
• Coach Team Members and provide timely, constructive feedback.
• Execute Brand standards for food and beverage preparation.
• Handle customer issues and ensure a smooth workflow.
• Support the Store Manager with inventory and training.
• Ensure safety and profitability policies are followed.

Skills

Leadership

Customer service

Coaching

Inventory management

Food and beverage preparation

Job description

Dunkin' franchisee in Bossier City, Louisiana, is seeking a Senior Shift Leader to lead a team and ensure excellent customer service. Responsibilities include coaching team members, managing food preparation standards, and handling customer issues. The role offers competitive wages and insurance benefits for full-time employees, alongside opportunities for growth within the company. Join a fun, team-oriented environment and help deliver fantastic service every day.