Senior Shift Leader

Ontario Trillium Foundation; Bossier City (LA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision insurance

Team-oriented environment

Potential for growth

Job summary

Dunkin' franchisee in Bossier City, Louisiana, is seeking a Senior Shift Leader to lead a team and ensure excellent customer service. Responsibilities include coaching team members, managing food preparation standards, and handling customer issues. The role offers competitive wages and insurance benefits for full-time employees, alongside opportunities for growth within the company. Join a fun, team-oriented environment and help deliver fantastic service every day.

Qualifications

• Ability to lead and motivate a team.
• Strong customer service skills.
• Experience in food and beverage preparation.

Responsibilities

• Lead and motivate Team Members throughout your shift.
• Coach Team Members and provide timely, constructive feedback.
• Execute Brand standards for food and beverage preparation.
• Handle customer issues and ensure a smooth workflow.
• Support the Store Manager with inventory and training.
• Ensure safety and profitability policies are followed.

Skills

Leadership

Customer service

Coaching

Inventory management

Food and beverage preparation

Job description

Ready to level up your restaurant career? Come be a Senior Shift Leader with our awesome team!

As a Dunkin' franchisee, we believe our crew is just as important as our coffee and donuts! We're looking for a bright, energetic, and guest-focused Senior Shift Leader to join the fun.

In this role, you'll be the Store Manager's right-hand person, helping to coach our Restaurant Team Members, making sure we're hitting all those Dunkin' standards, and keeping our guests happy with fantastic service, every time!

What You'll Do:

• Lead and motivate Team Members throughout your shift.
• Coach Team Members and provide timely, constructive feedback.
• Execute Brand standards for food and beverage preparation.
• Handle customer issues and ensure a smooth, efficient workflow.
• Support the Store Manager with inventory, vendor orders, and training programs.
• Ensure safety, security, and profitability policies are followed.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Medical, dental, and vision insurance available for full-time employees
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard

Ready to lead a successful shift?

Apply now! We are excited to hear from you.