Senior Shift Leader

Ontario Trillium Foundation; Springdale (AR); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Team-oriented environment

Growth potential

Job summary

Dunkin' is seeking a Senior Shift Leader in Springdale, Arkansas to motivate and lead team members while ensuring outstanding customer service. This role involves supporting the Store Manager and maintaining Dunkin' standards for food and beverage. Candidates should be energetic, guest-focused, and ready for a leadership role. Benefits include competitive wages and medical insurance for full-time employees, making this a great opportunity for growth within the organization.

Qualifications

• Ability to lead and motivate team members.
• Experience in customer service and problem solving.
• Strong communication skills.

Responsibilities

• Lead and motivate Team Members throughout your shift.
• Coach Team Members and provide timely, constructive feedback.
• Support the Store Manager with inventory and vendor orders.

Skills

Team leadership

Customer service

Coaching

Job description

Ready to level up your restaurant career? Come be a Senior Shift Leader with our awesome team!

As a Dunkin' franchisee, we believe our crew is just as important as our coffee and donuts! We're looking for a bright, energetic, and guest-focused Senior Shift Leader to join the fun.

In this role, you'll be the Store Manager's right-hand person, helping to coach our Restaurant Team Members, making sure we're hitting all those Dunkin' standards, and keeping our guests happy with fantastic service, every time!

What You'll Do:

• Lead and motivate Team Members throughout your shift.
• Coach Team Members and provide timely, constructive feedback.
• Execute Brand standards for food and beverage preparation.
• Handle customer issues and ensure a smooth, efficient workflow.
• Support the Store Manager with inventory, vendor orders, and training programs.
• Ensure safety, security, and profitability policies are followed.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Medical, dental, and vision insurance available for full-time employees
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard

Ready to lead a successful shift?

Apply now! We are excited to hear from you.