Senior Shift Leader

Dunkin' Donuts Incorporated; Springdale (AR); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

Insurance for full-time

Team-oriented environment

Growth opportunities

Job summary

Dunkin' Donuts franchise is seeking a Senior Shift Leader to be the store's right-hand person, coaching team members and upholding Dunkin' standards. You’ll help ensure fast, friendly service and smooth operations.

You should bring leadership experience in retail or hospitality, a guest-focused mindset, and the ability to work well in a fast-paced environment. This full-time role requires lifting up to 50 lbs and willingness to travel to sister locations within a 30-mile radius of the market.

Qualifications

• Previous leadership experience in retail, restaurant, or hospitality.
• Strong guest focus and time management skills.
• Ability to work well with others in a fast-paced environment.
• Basic math and computer skills; fluent English (written and spoken).
• Must be 18 years or older.

Responsibilities

• Lead and motivate Team Members during your shift.
• Coach Team Members with constructive feedback.
• Execute Brand standards for food and beverage preparation.
• Handle customer issues and ensure smooth workflow.
• Support the Store Manager with inventory, vendor orders, and training programs.
• Ensure safety, security, and profitability policies are followed.

Skills

Leadership experience

Guest focus

Time management

Team collaboration

Job description

Ready to level up your restaurant career? Come be a Senior Shift Leader with our awesome team!

As a Dunkin' franchisee, we believe our crew is just as important as our coffee and donuts! We're looking for a bright, energetic, and guest-focused Senior Shift Leader to join the fun.

In this role, you'll be the Store Manager's right-hand person, helping to coach our Restaurant Team Members, making sure we're hitting all those Dunkin' standards, and keeping our guests happy with fantastic service, every time!

What You'll Do:

• Lead and motivate Team Members throughout your shift.
• Coach Team Members and provide timely, constructive feedback.
• Execute Brand standards for food and beverage preparation.
• Handle customer issues and ensure a smooth, efficient workflow.
• Support the Store Manager with inventory, vendor orders, and training programs.
• Ensure safety, security, and profitability policies are followed.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Medical, dental, and vision insurance available for full-time employees
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard

Ready to lead a successful shift?

• Previous leadership experience in retail, restaurant, or hospitality.
• Strong guest focus and time management skills.
• Ability to work well with others in a fast-paced environment.
• Reliable transportation and willingness to travel to sister locations within a 30-mile radius of the market.
• Basic math, computer skills, and fluent written and spoken English.
• Ability to lift 50 lbs
• Must be 18 years or older