Senior Services Strategy Lead – North America

HP; Spring (TX); On-site; USD 178,000 - 280,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Long term/short term disability

Employee assistance program

Flexible spending account

Life insurance

Generous time off policies including 4

Job summary

HP is seeking an experienced Services Category Senior Manager for North America to lead a team responsible for portfolio strategy, performance, sales enablement, and operational execution.

You will partner with Sales, Marketing, Finance, Operations, and Global units to accelerate revenue growth, improve seller productivity, and drive customer success while advancing portfolio adoption and organizational capability.

Qualifications

• Bachelor's degree in business, marketing, finance, sales or related field.
• 10+ years of experience in business management, category management, services, sales strategy, operations, or related disciplines.
• Demonstrate experience leading teams and developing talent.
• Strong business planning, financial acumen, and analytical skills.
• Exceptional communication and stakeholder management capabilities.
• MBA or equivalent (preferred).
• Experience leading services, software, subscription, or recurring revenue businesses (preferred).
• Experience driving organizational transformation and change management initiatives (preferred).

Responsibilities

• Lead and develop a high-performing team of category, business, and sales enablement professionals.
• Define and execute business strategies that drive revenue growth, profitability, and portfolio adoption.
• Own business planning, performance reviews, and key executive communications.
• Partner with sales leadership to improve services penetration, seller readiness, and customer outcomes.
• Drive portfolio strategy, pricing advocacy, and go-to-market initiatives.
• Lead cross-functional programs and strategic projects across a matrixed organization.
• Establish operating rhythms, governance, and performance metrics that improve execution and accountability.
• Build strong relationships with stakeholders across North America and Global organizations.
• Engage with HP customers and channel partners as needed to collaborate on strategies, priorities, objectives, offers, and plans.

Skills

Leadership experience

Strategic planning

Stakeholder management

Sales strategy

Financial acumen

Communication

Education

Bachelor's degree or equivalent in Business/Marketing/Finance/Sales

MBA or equivalent (preferred)

Job description

HP is seeking an experienced Services Category Senior Manager for North America to lead a team responsible for portfolio strategy, performance, sales enablement, and operational execution.

You will partner with Sales, Marketing, Finance, Operations, and Global units to accelerate revenue growth, improve seller productivity, and drive customer success while advancing portfolio adoption and organizational capability.