Senior Services Account Manager: Lifecycle Growth

Keysight Technologies; Annapolis (MD); On-site; USD 151,000 - 251,000; Full time

Job summary

Keysight is seeking an expert-level Services Account Manager to lead high-value Northeast accounts. You will shape multi-year lifecycle services, align test asset strategies with customer roadmaps, and own executive reviews to drive service growth and renewals.

This senior IC role demands deep knowledge of test equipment, calibration, and asset lifecycle management, with strong negotiation and cross-functional leadership.

Qualifications

• 8–12+ years in technical account management or lifecycle services roles.
• Deep understanding of electronic test equipment, calibration, repair, and asset lifecycle management.
• Proven ability to manage complex enterprise customers and close multi-year service agreements.
• Strong business acumen in negotiation, commercial structuring, and value-based selling.

Responsibilities

• Own and grow an assigned portfolio of high-value enterprise and A&D accounts throughout the Northeast region.
• Develop multi-year Lifecycle Services strategies tied to customer technology roadmaps and test modernization initiatives.
• Serve as the trusted advisor on test asset strategy, uptime optimization, calibration programs, and operational risk reduction.
• Lead executive-level service reviews, QBRs, and long-term service planning discussions.
• Negotiate commercial terms, pricing, and service deliverables at expert level.

Skills

Strategic account management

Negotiation

Executive communication

Sales leadership

Relationship management

Education

Bachelor's degree in Engineering, Business, or related field

Job description

Keysight is seeking an expert-level Services Account Manager to lead high-value Northeast accounts. You will shape multi-year lifecycle services, align test asset strategies with customer roadmaps, and own executive reviews to drive service growth and renewals.

This senior IC role demands deep knowledge of test equipment, calibration, and asset lifecycle management, with strong negotiation and cross-functional leadership.