Senior ServiceNow Technical Consultant – Remote

NTT Data Americas, Inc.; Plano (TX); À distance; USD 110 000 - 124 000; Plein temps

Résumé du poste

NTT DATA Americas, Inc. seeks a highly skilled Senior ServiceNow Technical Consultant to lead complex ServiceNow implementations from a remote location in the United States.

You will architect, develop, and deploy solutions across ITSM, ITOM, HRSD, and CSM while mentoring junior team members. You will collaborate with stakeholders, drive best practices, and stay current with platform releases to deliver scalable, secure, and high-quality outcomes.

Qualifications

• Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
• 5 to 7 years of hands‑on experience with ServiceNow platform development and administration.
• Proven track record of successful ServiceNow implementations in enterprise environments.

Responsabilités

• Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and other modules.
• Collaborate with stakeholders to gather requirements, define scope, and architect scalable ServiceNow solutions.
• Provide technical leadership and mentorship to junior consultants and developers.
• Customize and configure ServiceNow applications using best practices and maintain platform integrity.
• Integrate ServiceNow with external systems using REST/SOAP APIs, MID Servers, and other integration tools.
• Conduct code reviews, performance tuning, and ensure adherence to security and compliance standards.
• Stay current with ServiceNow releases and proactively recommend platform enhancements.
• Support pre-sales activities including solutioning, demos, and proposal development.

Connaissances

ServiceNow architecture

JavaScript

GlideScript

Flow Designer

ServiceNow Studio

REST APIs

Agile methodologies

DevOps practices

Stakeholder management

Independent work

Formation

Bachelor's or Master's in Computer Science/Information Technology

Outils

MID Server

REST APIs

SOAP APIs

Description du poste

NTT DATA Americas, Inc. seeks a highly skilled Senior ServiceNow Technical Consultant to lead complex ServiceNow implementations from a remote location in the United States.

You will architect, develop, and deploy solutions across ITSM, ITOM, HRSD, and CSM while mentoring junior team members. You will collaborate with stakeholders, drive best practices, and stay current with platform releases to deliver scalable, secure, and high-quality outcomes.