Senior ServiceNow Tech Architect – Enterprise Transformation

Accenture

Nashville (TN)

On-site

USD 120,000 - 260,000

Full time

14 days+

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Job summary

Accenture is seeking a Technical Architect for the ServiceNow Business Group to lead end-to-end ServiceNow solutions for Fortune 500 clients. You will mentor developers, guide architecture, and partner with account teams to drive value and governance. A strong background in enterprise software and consulting is essential, with travel as needed.

The role emphasizes leadership, advisory capabilities, and a commitment to continuous learning as part of Accenture's ServiceNow practice.

Qualifications

Executive-level communication skills with the ability to present complex technical concepts clearly and persuasively.
Proven ability to lead at scale, influencing outcomes across multiple teams, clients, and stakeholders.
Strong analytical, systems-thinking, and problem-solving skills in complex environments.
Customer-centric mindset with a focus on business outcomes, platform sustainability, and long-term value.
Demonstrated leadership presence, credibility, and emotional intelligence.
Experience providing technical advisory or architectural guidance to senior client stakeholders, including executives and enterprise architects.
Experience serving as a technical escalation point on large, complex, or high-risk ServiceNow programs.

Responsibilities

Drive the continuous improvements of our implementation methodology and service offerings based on client experiences.
Technical Architects can expect to manage and lead teams of ServiceNow Developers in a technical management and mentorship capacity.
You are process oriented and prefer order over chaos.
You are comfortable asking for help from peers and Subject Matter Experts when needed.
Travel may be required for this role; amount varies by client needs.