Senior ServiceNow Systems Engineer — Enterprise IT Expert

US SENATE; Washington (District of Columbia); On-site; USD 120,000 - 170,000; Full time

Job summary

The United States Senate is seeking a Senior Systems Engineer to lead storage, backup, and system upgrade initiatives across multiple computing environments in support of Senate operations.

The role requires strong ITIL-aligned processes, experience with CMDB and ServiceNow, and a collaborative approach to mentoring staff and ensuring continuity of services during outages and during session work.

Qualifications

• Manages storage capacity, backups and restores for multiple environments.
• Mentors team members and shares knowledge with others.
• Analyzes new hardware/software releases for impact to Senate systems.
• Develops business continuity plans and processes.
• Skills assessment may be conducted during hiring.

Responsibilities

• Participates in on-site and on-call rotation.

Skills

Storage management

Backup/Recovery

System upgrades

Troubleshooting

Mentoring

ServiceNow administration

CMDB

ITIL

Business continuity

Tools

Product configuration standards

Job description

The United States Senate is seeking a Senior Systems Engineer to lead storage, backup, and system upgrade initiatives across multiple computing environments in support of Senate operations.

The role requires strong ITIL-aligned processes, experience with CMDB and ServiceNow, and a collaborative approach to mentoring staff and ensuring continuity of services during outages and during session work.