Senior ServiceNow SPM Portfolio Lead (Remote - LATAM)

NTT DATA, Europe & LATAM, Branch in USA, Inc.

United States

Remote

USD 50,000 - 56,000

Full time

7 days ago

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Job summary

NTT DATA is seeking a Senior Programme Management Consultant – ServiceNow SPM with extensive experience in programme and portfolio management, PMO governance, Strategic Portfolio Management (SPM), and enterprise portfolio platforms.

The consultant will oversee a portfolio of projects, support Fund-wide critical initiatives, strengthen governance and reporting, and contribute to the implementation, adoption, and continuous improvement of ServiceNow Strategic Portfolio Management.

Qualifications

Seven years of progressively responsible experience in project/programme management.
Experience in a multicultural environment.
Knowledge of Strategic Portfolio Management (SPM) concepts, processes and methodologies.
Experience with an SPM platform for portfolio planning, governance, demand/project management, resource and capacity management, benefits tracking and reporting.
Experience with pension/financial ERP systems.
End-to-end project/program implementation and governance.

Responsibilities

Oversee a portfolio of projects aligning with strategic priorities and monitor performance, risks, opportunities, and corrective actions.
Manage stakeholder communication and provide regular portfolio and project updates to senior management.
Ensure projects follow PMO governance standards, reviews, risk management, and issue escalation.
Support design, implementation, adoption, and continuous improvement of ServiceNow SPM, including dashboards and data quality.
Support SPM implementation activities including process design, data readiness, testing, stakeholder engagement, adoption, and portfolio workflows.
Continuously improve PMO tools and processes to strengthen tracking, reporting, governance, and project management effectiveness.
Support fund-wide critical projects and work with project managers to strengthen delivery and outcomes.
Mentor project managers and promote cross-functional collaboration for continuous improvement.
Assist leadership with portfolio prioritization, demand management, resource and capacity planning, and benefits tracking.
Maintain executive dashboards and portfolio reports covering health, prioritization, resources, risks, and milestones.
Maintain comprehensive project documentation and promote reporting consistency across the portfolio.
Collaborate with Risk Management, Security, Communications, and units to support risk mitigation and change management.
Coordinate with vendors and system integrators to ensure smooth project operations.