Senior ServiceNow Engineer - SPM & Platform Lead (Remote)

Tier4 Group; United States; Hybrid; USD 140,000 - 190,000; Full time

Job summary

Tier4 Group seeks a Principal / Senior ServiceNow Engineer with deep Strategic Portfolio Management (SPM) expertise to lead enterprise-scale implementations across multiple initiatives. The role requires hands-on development, strong stakeholder collaboration, and mentorship of junior engineers.

The position supports a hybrid remote model in the United States, with preference for candidates living in TX, OK, AR, TN, MO, GA, or FL. Banking/financial services experience is a plus.

Qualifications

• Senior-level ServiceNow engineering experience in enterprise environments (7+ years).
• Experience implementing ServiceNow SPM solutions.
• Participation in at least one greenfield or net-new ServiceNow implementation from planning through go-live.
• Strong hands-on ServiceNow configuration, development, and integrations.
• Ability to lead technical design discussions and influence platform decisions.

Responsibilities

• Serve as a senior technical lead for the implementation and expansion of ServiceNow Strategic Portfolio Management (SPM), including Collaboration Workspace and Project/Portfolio Management.
• Design, configure, and deliver scalable ServiceNow solutions aligned with enterprise standards and best practices.
• Perform hands-on development and configuration using ServiceNow platform capabilities such as Flow Designer, scripting, integrations, and platform automation.
• Partner with stakeholders to translate business and technical requirements into well-architected ServiceNow solutions.
• Support and align SPM initiatives with broader platform efforts including Software Asset Management, Hardware Asset Management, and CMDB maturity.
• Act as an escalation point for complex technical issues and provide guidance and mentorship to other ServiceNow engineers.
• Contribute to platform governance, documentation, and delivery standards to support long-term scalability and maintainability.

Skills

ServiceNow

Flow Designer

Scripting

Integrations

Architectural design

Mentorship

IT Asset Management

CMDB

Discovery/Service Mapping

CMDB governance

Tools

ServiceNow Studio

REST APIs

Job description

Tier4 Group seeks a Principal / Senior ServiceNow Engineer with deep Strategic Portfolio Management (SPM) expertise to lead enterprise-scale implementations across multiple initiatives. The role requires hands-on development, strong stakeholder collaboration, and mentorship of junior engineers.

The position supports a hybrid remote model in the United States, with preference for candidates living in TX, OK, AR, TN, MO, GA, or FL. Banking/financial services experience is a plus.