Senior ServiceNow SPM Lead: Transformation & Delivery

Valiant Technologies LLC; Texas; On-site; USD 140,000 - 190,000; Full time

Job summary

Valiant Technologies LLC is seeking a senior ServiceNow program leader to drive end-to-end SPM transformation for enterprise clients in the US. You will own delivery governance, milestones, budgets, and quality metrics while coordinating across onsite and offshore teams.

You will partner with stakeholders to shape demand, plan solutions across PPM, Demand, and Resource modules, and guide governance and risk management.

Qualifications

• Bachelor's degree in Engineering, Computer Science, Information Systems or related discipline.
• Strong experience leading end-to-end ServiceNow SPM transformations in enterprise environments.
• Proven ability to govern delivery—schedules, milestones, budgets, quality metrics.

Responsibilities

• Lead end-to-end ServiceNow SPM transformation and implementation programs for enterprise customers.
• Own delivery governance scope schedules milestones budget and quality metrics.
• Collaborate with business stakeholders to define portfolio project demand and resource management processes.
• Drive solution planning and execution across ServiceNow SPM modules including PPM, Demand Management, Resource Management and Agile frameworks.
• Provide strategic guidance and roadmap recommendations aligned with client business objectives.
• Manage onsite/offshore delivery teams and ensure adherence to delivery commitments.
• Facilitate executive steering committee meetings governance reviews and status reporting.
• Identify project risks dependencies and mitigation strategies proactively.
• Ensure compliance with ServiceNow best practices development standards and platform governance.
• Coordinate with architects developers business analysts and testing teams for successful release execution.
• Support presales estimation solution planning and proposal activities when required.
• Establish strong relationships with client leadership and key business sponsors.

Skills

ServiceNow SPM

Program management

Stakeholder management

Delivery governance

Risk management

Pre-sales support

Education

Bachelor's degree in Engineering/CS/IS

Tools

ServiceNow

Job description

Valiant Technologies LLC is seeking a senior ServiceNow program leader to drive end-to-end SPM transformation for enterprise clients in the US. You will own delivery governance, milestones, budgets, and quality metrics while coordinating across onsite and offshore teams.

You will partner with stakeholders to shape demand, plan solutions across PPM, Demand, and Resource modules, and guide governance and risk management.