Senior ServiceNow Software Engineer (SAM/HAM) - Lead & Grow

Openkrill; United States; À distance; USD 120 000 - 160 000; Plein temps

Résumé du poste

NewRocket is actively seeking a ServiceNow Senior Software Engineer with SAM/HAM experience to lead a team of developers on large-scale projects. You will design, implement, and optimize ServiceNow solutions, focusing on ITSM, SAM, HAM integrations and platform upgrades.

Collaboration with stakeholders is essential to deliver scalable, reliable outcomes. We provide training, certifications, and a fast-paced environment that values innovation and mentoring.

Qualifications

• Experience leading ServiceNow development projects on large-scale implementations.
• Proficient in ITSM, HAM, and SAM integrations within ServiceNow.
• Ability to collaborate with stakeholders to translate requirements into solutions.

Responsabilités

• Perform advanced troubleshooting and root-cause analysis on ServiceNow issues.
• Troubleshoot ITSM, HAM, SAM integrations and related modules.
• Support and maintain ServiceNow modules and integrations with external systems.
• Collaborate with stakeholders to deliver effective ServiceNow solutions.
• Participate in platform upgrades, cloning, patching, and performance tuning.
• Document technical solutions and deployment steps.
• Ensure adherence to best practices in development and configuration.

Connaissances

ServiceNow development

Team leadership

Troubleshooting

Stakeholder collaboration

Formation

CSA (Certified System Administrator)

CAD/CIS ITSM

Outils

ServiceNow Platform

ITSM Modules

HRSD

SPM

SAM

CMDB

IRM

SecOps

BCM

Description du poste

NewRocket is actively seeking a ServiceNow Senior Software Engineer with SAM/HAM experience to lead a team of developers on large-scale projects. You will design, implement, and optimize ServiceNow solutions, focusing on ITSM, SAM, HAM integrations and platform upgrades.

Collaboration with stakeholders is essential to deliver scalable, reliable outcomes. We provide training, certifications, and a fast-paced environment that values innovation and mentoring.