Senior ServiceNow Practice Architect II - Remote

TEKsystems; Hanover (MD); On-site; USD 148,000 - 222,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Retirement Plan

Life Insurance

Disability Insurance

HSA

Time Off

Job summary

TEKsystems is seeking a ServiceNow Practice Architect to lead delivery of ServiceNow engagements from Hanover, MD with a fully remote opportunity. The role emphasizes multi-million dollar programs, staffing, governance, and delivering high-quality results for clients.

Required: proven ITSM product/solution development experience, ITIL Foundations, and leadership of admin/developer teams; collaboration with clients and delivery teams; competitive pay and comprehensive benefits.

Qualifications

• Proven ITSM product/solution development management experience.

Responsibilities

• Understand customer requirements and provide oversight to admin teams.
• Ensure ServiceNow engagements are delivered on time and on budget.
• Lead resource planning and staffing for approved projects.
• Provide input to practice methodologies and standards.
• Develop cost estimates and manage project scope.

Skills

Proven ITSM product/solution

Education

ITIL Foundations Certification

Tools

Now Assist

Virtual Agent

Certified in ServiceNow Admin

Job description

TEKsystems is seeking a ServiceNow Practice Architect to lead delivery of ServiceNow engagements from Hanover, MD with a fully remote opportunity. The role emphasizes multi-million dollar programs, staffing, governance, and delivering high-quality results for clients.

Required: proven ITSM product/solution development experience, ITIL Foundations, and leadership of admin/developer teams; collaboration with clients and delivery teams; competitive pay and comprehensive benefits.