Senior ServiceNow Platform & Governance Leader (Hybrid)

The Lubrizol Corporation; Wickliffe (OH); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Competitive salary with bonus plans

401(k) match

Medical, dental & vision coverage

Health Savings Account (HSA)

Paid holidays & vacation

Flexible work environment

Learning and development opportunities

Career and professional growth

Inclusive culture

Job summary

The Lubrizol Corporation is seeking an Enterprise ServiceNow Governance & Platform Owner to lead governance, strategic evolution, and operational excellence of the ServiceNow platform across a multi-company environment. You will own the platform roadmap, drive standardized practices, and coordinate with partners to deliver scalable solutions that support mobility, wellbeing, and modern life.

In this role, you will lead release planning, ensure upgrade readiness, manage risk, and drive continuous

Qualifications

• 8+ years of information technology experience with progressive responsibility in ServiceNow administration, product ownership, solution architecture, platform management, or platform leadership roles.
• Strong knowledge of ServiceNow including ITSM, Service Catalog, Knowledge Management, CMDB/CSDM, reporting, and integrations.
• Experience establishing platform governance, operating models, demand management processes, and architectural standards.

Responsibilities

• Own and maintain the ServiceNow platform roadmap, capability plan, and governed backlog to support business priorities and scalable platform growth.
• Establish platform governance routines, decision rights, intake standards, design controls, and architectural guardrails that promote global standardization.
• Govern domain separation standards, configuration decisions, access models, data separation requirements, and delegated administration practices.
• Lead platform release planning, upgrade readiness, regression testing coordination, and production change governance.
• Monitor platform health, reporting, data quality, integration reliability, and operational performance while driving continuous improvement.
• Coordinate and oversee consulting partners, implementation partners, and managed service providers to ensure high-quality, standards-based delivery.

Skills

ServiceNow administration

Product ownership

Solution architecture

Platform management

Platform leadership

Stakeholder management

Governance & standards

Education

Bachelor's Degree or equivalent relevant experience

Tools

ServiceNow

Job description

The Lubrizol Corporation is seeking an Enterprise ServiceNow Governance & Platform Owner to lead governance, strategic evolution, and operational excellence of the ServiceNow platform across a multi-company environment. You will own the platform roadmap, drive standardized practices, and coordinate with partners to deliver scalable solutions that support mobility, wellbeing, and modern life.

In this role, you will lead release planning, ensure upgrade readiness, manage risk, and drive continuous