Senior ServiceNow Architect & Platform Leader

DigiOffice LLC; Johns Creek (GA); Presencial; USD 130.000 - 170.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Employee discounts

Training & development

Descripción de la vacante

DigiOffice Solutions LLC is seeking a Senior ServiceNow Engineer to lead the technical engineering, development, and strategic maturation of the ServiceNow platform within a large enterprise environment. This is not an administration role and requires architecture, governance, and hands‑on execution at scale.

The role focuses on CMDB/CSDM maturity, complex integrations, platform upgrades, and developing enterprise ITSM solutions.

Formación

• 7+ years of hands‑on ServiceNow experience in enterprise production environments.
• Expert-level experience configuring and supporting ServiceNow ITSM modules.
• Proven, hands‑on leadership of CMDB and CSDM implementation and maturity in a large enterprise.
• Advanced experience with workflows, business rules, client scripts, UI policies, Flow Designer, and scripting (JavaScript).
• Deep experience with REST/SOAP API integrations, IntegrationHub, and MID Server.

Responsabilidades

• Lead the design, development, and optimization of ServiceNow applications, workflows, and automation.
• Architect and implement complex integrations between ServiceNow and enterprise platforms via REST/SOAP APIs, IntegrationHub, and MID Server.
• Drive platform upgrades, release planning, testing, and production deployments with minimal oversight.
• Establish and enforce platform development standards, coding best practices, and configuration governance.
• Own ITSM module maturity across Incident, Problem, Change, Request, Knowledge, and Service Level Management.

Conocimientos

ServiceNow engineering

ITSM configuration

CMDB & CSDM

REST/SOAP integrations

MID Server

JavaScript scripting

Platform governance

Herramientas

IntegrationHub

MID Server

Discovery

Workflow Designer

Descripción del empleo

DigiOffice Solutions LLC is seeking a Senior ServiceNow Engineer to lead the technical engineering, development, and strategic maturation of the ServiceNow platform within a large enterprise environment. This is not an administration role and requires architecture, governance, and hands‑on execution at scale.

The role focuses on CMDB/CSDM maturity, complex integrations, platform upgrades, and developing enterprise ITSM solutions.