Senior ServiceNow Platform Engineer - Hybrid, CMDB/ITSM/ITOM

United States Senate Sergeant at Arms; Washington (District of Columbia); Hybrid; USD 140,000 - 150,000; Full time

Benefits offered by this job

Hybrid work schedule

On-site six days per month

Job summary

The United States Senate Sergeant at Arms seeks a Senior Platform Engineer (ServiceNow) to design, implement, and support key ServiceNow applications. You will work on CMDB, ITSM, ITOM, ITAM, and knowledge management, collaborating with customers to optimize processes and deliver secure, scalable solutions.

This role is located in Washington, DC with a hybrid work arrangement requiring on-site presence six days per month.

Qualifications

• Experience designing, deploying, and supporting ServiceNow solutions.
• Strong knowledge of CMDB, ITSM, ITOM, and ITAM.
• Experience with knowledge management and KPI reporting/dashboards welcome.
• Ability to obtain and maintain a security clearance and work in a hybrid environment.

Responsibilities

• Configure and maintain ServiceNow implementations and modules.
• Develop, test, and deploy CMDB/ITSM/ITOM/ITAM configurations and reports.
• Collaborate with customers to refine requirements and deliver solutions.
• Create and maintain system documentation and user guides.
• Coordinate installations and ensure operational readiness.

Skills

ServiceNow

CMDB

ITSM

ITOM

ITAM

KCS

Agile Scrum

Tools

ServiceNow

CMDB

ITSM

ITOM

ITAM

Job description

The United States Senate Sergeant at Arms seeks a Senior Platform Engineer (ServiceNow) to design, implement, and support key ServiceNow applications. You will work on CMDB, ITSM, ITOM, ITAM, and knowledge management, collaborating with customers to optimize processes and deliver secure, scalable solutions.

This role is located in Washington, DC with a hybrid work arrangement requiring on-site presence six days per month.