Senior ServiceNow Architect: Platform Strategy & Upgrades

Sbxg+ (ExecRecruitment); Lansing (MI); On-site; USD 140,000 - 170,000; Full time

Benefits offered by this job

Long-Term Stability

Comprehensive Health Coverage

Future Planning (401k)

Green Card assistance

Job summary

Sbxg+ (ExecRecruitment) seeks an experienced ServiceNow Platform Solutions Architect to lead design, governance, and strategic direction for DTMB OCTO's ServiceNow platform, including CMDB and foundational services. You will guide architecture, integrations, and security controls to deliver scalable IT solutions.

The role requires deep expertise in ServiceNow ITSM, ITOM, ITAM, CMDB, and CSDM, with a focus on governance, upgrades, and stakeholder collaboration for successful delivery.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• 5+ years of ServiceNow platform experience.
• 5+ years of experience architecting and implementing enterprise ServiceNow solutions.
• Experience with ServiceNow ITSM, ITOM, ITAM, CMDB, CSDM, integrations, APIs, and workflow automation.
• ServiceNow CSA certification.
• Excellent communication, leadership, and problem-solving skills.

Responsibilities

• Architect ServiceNow platform solutions aligned with DTMB strategic goals.
• Lead technical solution design, platform governance, and best practices.
• Design and support integrations with enterprise applications and services.
• Provide technical support to developers, system administrators, and project teams.
• Support platform upgrades, performance optimization, and roadmap planning.
• Ensure solutions meet security, compliance, and operational requirements.
• Collaborate with stakeholders to translate business needs into technical solutions.

Skills

Communication

Leadership

Problem-solving

Education

Bachelor's degree in IT / CS

Tools

ServiceNow ITSM

ServiceNow ITOM

ServiceNow ITAM

ServiceNow CMDB

ServiceNow CSDM

APIs & integrations

Workflow automation

Job description

Sbxg+ (ExecRecruitment) seeks an experienced ServiceNow Platform Solutions Architect to lead design, governance, and strategic direction for DTMB OCTO's ServiceNow platform, including CMDB and foundational services. You will guide architecture, integrations, and security controls to deliver scalable IT solutions.

The role requires deep expertise in ServiceNow ITSM, ITOM, ITAM, CMDB, and CSDM, with a focus on governance, upgrades, and stakeholder collaboration for successful delivery.