Senior ServiceNow ITSM Developer (Fully Remote)

Jobgether; United States; Remote; USD 90,000 - 190,000; Full time

Job summary

Jobgether is seeking a Senior ServiceNow Architect to lead architecture, design, and development of ITSM solutions, including integrations and advanced customizations. You will establish development standards, mentor developers, and drive platform innovation and optimization.

Responsibilities include architecting integrations with IntegrationHub, REST, SOAP, and designing automated workflows using Flow Designer. You will develop reports and dashboards to monitor service delivery and compliance.

Qualifications

• 10+ years of ServiceNow experience
• CSA and CIS-ITSM certifications required; ITIL 4 preferred
• Active Secret clearance required
• Willingness to travel up to 10% within the continental US

Responsibilities

• Architect and implement integrations using IntegrationHub, REST, SOAP, and custom web services.
• Design and automate workflows, including Incident, Problem, Change, and Request Management, using Flow Designer and subflows.
• Develop reports, dashboards, and Performance Analytics content to monitor service delivery and compliance

Skills

ServiceNow ITSM

Architecture design

Integrations

Mentoring developers

Stakeholder communication

Education

CSA certification (ServiceNow)

CIS-ITSM certification

ITIL 4 certified

Tools

Flow Designer

IntegrationHub

REST

SOAP

Source control

Deployment pipelines

Job description

• Lead architecture, design, and development of ServiceNow ITSM solutions, including advanced customizations and integrations.
• Establish development standards, mentor developers, and drive platform innovation and optimization.
• Translate business requirements into secure, scalable solutions, and present recommendations to stakeholders.

Key Responsibilities:

• Architect and implement integrations using IntegrationHub, REST, SOAP, and custom web services.
• Design and automate workflows, including Incident, Problem, Change, and Request Management, using Flow Designer and subflows.
• Develop reports, dashboards, and Performance Analytics content to monitor service delivery and compliance.

Requirements:

• 10+ years of ServiceNow experience, with CSA and CIS-ITSM certifications required; ITIL 4 preferred.
• Experience with source control, deployment processes, and platform governance.
• Active Secret clearance required to start.
• Willingness to travel up to 10% within the continental US.
• Full-time remote role, with salary range $90,300–$189,600 USD annually.

Jobgether

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. We use technology to ensure fair and efficient application reviews, and we value work-life balance and professional growth.