Senior ServiceNow ITSM Architect (Remote | 10% US Travel)

Jobgether; EE. UU.; A distancia; USD 90.000 - 190.000; Jornada completa

Descripción de la vacante

Jobgether is seeking a Senior ServiceNow Architect to lead architecture, design, and development of ITSM solutions, including integrations and advanced customizations. You will establish development standards, mentor developers, and drive platform innovation and optimization.

Responsibilities include architecting integrations with IntegrationHub, REST, SOAP, and designing automated workflows using Flow Designer. You will develop reports and dashboards to monitor service delivery and compliance.

Formación

• 10+ years of ServiceNow experience
• CSA and CIS-ITSM certifications required; ITIL 4 preferred
• Active Secret clearance required
• Willingness to travel up to 10% within the continental US

Responsabilidades

• Architect and implement integrations using IntegrationHub, REST, SOAP, and custom web services.
• Design and automate workflows, including Incident, Problem, Change, and Request Management, using Flow Designer and subflows.
• Develop reports, dashboards, and Performance Analytics content to monitor service delivery and compliance

Conocimientos

ServiceNow ITSM

Architecture design

Integrations

Mentoring developers

Stakeholder communication

Educación

CSA certification (ServiceNow)

CIS-ITSM certification

ITIL 4 certified

Herramientas

Flow Designer

IntegrationHub

REST

SOAP

Source control

Deployment pipelines

Descripción del empleo

Jobgether is seeking a Senior ServiceNow Architect to lead architecture, design, and development of ITSM solutions, including integrations and advanced customizations. You will establish development standards, mentor developers, and drive platform innovation and optimization.

Responsibilities include architecting integrations with IntegrationHub, REST, SOAP, and designing automated workflows using Flow Designer. You will develop reports and dashboards to monitor service delivery and compliance.