Senior ServiceNow IRM Lead Developer (Contract)

MassGenics, Inc.; Charlotte (NC); Hybrid; USD 135,000 - 146,000; Full time

Benefits offered by this job

Medical & Pharmacy coverage

Dental/Vision insurance

401(k)

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Life Insurance

Short/Long-term Disability

Paid time off

Job summary

Innova Solutions is seeking a Lead ServiceNow Developer for a 12-month contract in Charlotte, NC. The role focuses on IRM module design, development, and implementation.

You will act as the technical authority, oversee upgrades, integrations, and security, and collaborate with Risk, Compliance, Audit, and Technology stakeholders to translate control requirements into scalable ServiceNow solutions. This role requires CSA and CAD certifications, strong scripting skills, and experience in regulated

Qualifications

• Hands on Experience in ServiceNow development and engineering experience.
• Experience with ServiceNow Integrated Risk Module (IRM).
• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Application Developer (CAD).
• Experience with ServiceNow scripting (JavaScript, Glide APIs, Business Rules, Script Includes).
• Experience designing workflows, flows, integrations (REST/SOAP), and notifications.
• Proven experience working in large, complex, regulated enterprise environments.
• Understanding of technology controls, operational risk, audit, and compliance concepts.

Responsibilities

• Lead the design, development, and implementation of ServiceNow IRM modules, including Risk, Issues, Audit, and Policy & Compliance.
• Act as the technical authority for ServiceNow IRM solutions across the Technology Controls organization.
• Partner with Risk, Compliance, Audit, and Technology stakeholders to translate control requirements into scalable ServiceNow solutions.
• Provide oversight on platform architecture, integrations, and data models to ensure alignment with enterprise standards.
• Lead and mentor junior engineers and developers; perform code reviews and enforce best practices.
• Manage ServiceNow upgrades, patches, and enhancements with minimal business disruption.
• Ensure proper configuration, customization, and workflow automation while minimizing technical debt.
• Support regulatory exams, internal audits, and risk assessments by providing ServiceNow reporting and data insights.
• Enforce security, access controls, and SDLC governance requirements.
• Collaborate with product owners, business analysts, and platform teams across Client.

Skills

ServiceNow development

IRM experience

ServiceNow CSA

ServiceNow CAD

JavaScript/Glide scripting

Workflows & Integrations

Regulated enterprise experience

Controls & Compliance knowledge

Tools

REST/SOAP integrations

Glide APIs

Script Includes

Job description

Innova Solutions is seeking a Lead ServiceNow Developer for a 12-month contract in Charlotte, NC. The role focuses on IRM module design, development, and implementation.

You will act as the technical authority, oversee upgrades, integrations, and security, and collaborate with Risk, Compliance, Audit, and Technology stakeholders to translate control requirements into scalable ServiceNow solutions. This role requires CSA and CAD certifications, strong scripting skills, and experience in regulated