Senior ServiceNow HRSD Engineer — AI & Integrations

Turing; United States; Remote; USD 19,000 - 29,000; Full time

Job summary

Turing is seeking a Senior Software Engineer specializing in ServiceNow HRSD to design, develop, integrate, and support scalable People Services solutions in Hyderabad/NCR. This contract role focuses on HR case management, employee center, and lifecycle events within HR Service Delivery.

You will implement integrations with REST/SOAP APIs, Flow Designer, and Integration Hub, while ensuring data privacy and security. AI-enabled self-service features are part of the initiative.

Qualifications

• 8–10 years of ServiceNow experience with HRSD design and implementation.
• Hands-on experience in HR case management, knowledge, and employee center.
• Experience with Agile/Scrum in enterprise projects.

Responsibilities

• Design and configure HR Case and Knowledge Management, HR Services, Employee Center, Lifecycle Events, and journeys.
• Develop components including Business Rules, Script Includes, Client Scripts, UI Policies, ACLs, Flow Designer, Integration Hub.
• Implement HR service catalogs, assignments, SLAs, notifications, approvals, and document workflows.
• Integrate ServiceNow HRSD with HR platforms via REST/SOAP APIs, MID Server, Integration Hub.
• Support data migration, testing, release management, and production stabilization.
• Apply AI-enabled self-service: Now Assist, Virtual Agent, AI Search, Predictive Intelligence, Build Agent.
• Mentor engineers, perform code reviews, and document patterns.

Skills

ServiceNow HRSD

JavaScript

Glide scripting

Flow Designer

Integration Hub

REST/SOAP APIs

MID Server

Security & Privacy

Education

Bachelor's degree in CS/Engineering/IT

Tools

ServiceNow Platform

Now Assist

Virtual Agent

AI tools

Job description

Turing is seeking a Senior Software Engineer specializing in ServiceNow HRSD to design, develop, integrate, and support scalable People Services solutions in Hyderabad/NCR. This contract role focuses on HR case management, employee center, and lifecycle events within HR Service Delivery.

You will implement integrations with REST/SOAP APIs, Flow Designer, and Integration Hub, while ensuring data privacy and security. AI-enabled self-service features are part of the initiative.