Senior ServiceNow Engineer - Automation and Integrations

State Farm; Atlanta (GA); Hybrid; USD 86,000 - 177,000; Full time

Benefits offered by this job

Annual raise and bonus

Health and wellbeing programs

Tuition assistance and education

Job summary

State Farm is seeking a ServiceNow Engineer to design, develop, configure, and maintain ServiceNow applications, workflows, and user experiences. You will translate business requirements into technical solutions with measurable impact and build workflows, rules, and automations to improve operational efficiency.

You will develop and maintain REST APIs and integrations; participate in code reviews, testing, and release readiness to ensure delivery quality.

Qualifications

• Experience developing on ServiceNow or similar platforms.
• Strong OO design and software engineering fundamentals.
• Experience building and consuming REST APIs.
• Familiarity with JavaScript, web tech, and workflow automation.
• Ability to troubleshoot and identify root causes.
• Analytical problem-solving and clear communication with partners.
• Customer-focused mindset and dependable delivery.

Responsibilities

• Design, develop, configure, and maintain ServiceNow apps, workflows, and user experiences.
• Translate business requirements into technical solutions with measurable impact.
• Build workflows, business rules, and automations to improve efficiency.
• Develop and maintain REST APIs and enterprise integrations; build and consume APIs.
• Participate in code reviews, testing, and release readiness for quality delivery.
• Troubleshoot platform and integration issues; implement durable fixes.
• Contribute to Agile delivery and modern engineering practices, including CI/CD.
• Recommend enhancements to improve performance and reliability.
• Shape reusable engineering patterns, standards, and modernization practices.
• Collaborate with architects, security, product, and engineering teams.

Skills

REST APIs

JavaScript

Web technologies

Object-oriented design

Troubleshooting

Analytical problem solving

Customer-focused

ITSM

ITAM

ITOM

HRSD

CSM

CI/CD

Large enterprise experience

Education

ServiceNow CSA or CAD

ServiceNow Implementer certifications

Tools

REST APIs tooling

Job description

State Farm is seeking a ServiceNow Engineer to design, develop, configure, and maintain ServiceNow applications, workflows, and user experiences. You will translate business requirements into technical solutions with measurable impact and build workflows, rules, and automations to improve operational efficiency.

You will develop and maintain REST APIs and integrations; participate in code reviews, testing, and release readiness to ensure delivery quality.