ServiceNow Engineer — Hybrid, Enterprise Automation & Integrations

State Farm; Tempe (AZ); Hybrid; USD 86,000 - 125,000; Full time

Benefits offered by this job

Annual raise

Bonus

Health insurance

Tuition assistance

Time off

401(k) plan

Job summary

State Farm is seeking a ServiceNow Engineer to design, develop, and maintain enterprise ServiceNow solutions. You will translate business needs into scalable technical designs, build automated workflows, and integrate with REST APIs to support end-to-end processes.

The role emphasizes collaboration with architects, security, product, and engineering teams within a hybrid work environment, requiring strong problem solving and delivery execution.

Qualifications

• Experience developing on ServiceNow (or similar enterprise platforms).
• Experience building and consuming REST APIs.
• Familiarity with JavaScript, web technologies, and workflow automation.
• Ability to troubleshoot technical issues and identify root causes.
• Analytical problem-solving skills, clear communication, and strong collaboration with technical and business partners.
• Customer-focused mindset and dependable execution in delivery and operational support.

Responsibilities

• Design, develop, configure, and maintain ServiceNow applications, workflows, and user experiences
• Translate business requirements into technical solutions with measurable impact
• Build workflows, business rules, and automations that improve operational efficiency and reliability
• Develop and maintain REST APIs and enterprise integrations; build and consume APIs to support end-to-end integration needs
• Participate in code reviews, testing, and release readiness activities to ensure delivery quality and post-release stability
• Troubleshoot and resolve platform and integration issues, identifying root cause and implementing durable fixes
• Contribute to Agile delivery and modern engineering practices, including CI/CD where applicable
• Recommend enhancements to improve performance, reliability, and user experience
• Help shape reusable engineering patterns, standards, and modernization practices across the ServiceNow platform
• Collaborate with architects, security, product, and engineering teams to drive scalable and supportable solutions

Skills

ServiceNow experience

REST APIs

JavaScript

Troubleshooting

Analytical thinking

Communication

Customer focus

Tools

ServiceNow

Job description

State Farm is seeking a ServiceNow Engineer to design, develop, and maintain enterprise ServiceNow solutions. You will translate business needs into scalable technical designs, build automated workflows, and integrate with REST APIs to support end-to-end processes.

The role emphasizes collaboration with architects, security, product, and engineering teams within a hybrid work environment, requiring strong problem solving and delivery execution.