Senior ServiceNow Engineer - AI-Driven ITSM (Remote)

General Dynamics Information Technology, Inc.; Maryland; Remote; USD 119,000 - 161,000; Full time

Job summary

General Dynamics Information Technology, Inc. is seeking a Senior ServiceNow Developer to join our CMS support team. You will design and build innovative ServiceNow solutions, ensuring reliability and efficiency while aligning with CMS needs.

The role requires 6+ years of SDLC experience, deep expertise in JavaScript and advanced ServiceNow development, including Business Rules, Script Includes, UI Policies, and Integrations. Remote work available with 40-hour weeks.

Qualifications

• 6+ years in full SDLC with strong JavaScript focus.
• Expertise in advanced ServiceNow development: Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and UI Pages.
• Experience designing and troubleshooting integrations between ServiceNow and external systems.

Responsibilities

• Develop, configure, and customize ServiceNow apps and workflows.
• Collaborate with cross-functional teams to design, test, and deploy solutions meeting business needs.
• Build and maintain integrations using REST/SOAP, Integration Hub, and secure auth methods.
• Utilize AI developer tools to accelerate JavaScript and ServiceNow scripting.
• Participate in code reviews and ensure system reliability.

Skills

ServiceNow AI Search

ServiceNow Discovery

ServiceNow ITSM

Now Assist

JavaScript

Education

Bachelor’s degree in CS/SE or related

Tools

REST APIs

SOAP APIs

Integration Hub

OAuth

Basic Auth

Job description

General Dynamics Information Technology, Inc. is seeking a Senior ServiceNow Developer to join our CMS support team. You will design and build innovative ServiceNow solutions, ensuring reliability and efficiency while aligning with CMS needs.

The role requires 6+ years of SDLC experience, deep expertise in JavaScript and advanced ServiceNow development, including Business Rules, Script Includes, UI Policies, and Integrations. Remote work available with 40-hour weeks.