Senior ServiceNow Developer – Portal & ITAM Expert

itechag; Arlington (VA); On-site; USD 135,000 - 170,000; Full time

Job summary

iTech AG is seeking a Senior ServiceNow Developer to design, develop, and enhance ServiceNow solutions for a federal program in a secure, scalable, and compliant environment. You will translate requirements into maintainable platform functionality, build user-facing portals, and support core ServiceNow capabilities aligned to mission needs.

The ideal candidate has hands-on ServiceNow development experience, portal expertise, and comfort working within Agile/SAFe delivery.

Qualifications

• 5+ years of hands-on ServiceNow development experience.
• Strong experience developing custom ServiceNow applications and platform configurations.
• Hands-on experience with ServiceNow portal development (Service Portal and/or UI Builder).
• Proficiency with ServiceNow scripting (JavaScript, Glide APIs).
• Experience working in Agile or SAFe delivery environments.

Responsibilities

• Design, develop, and configure ServiceNow solutions to support federal program requirements.
• Build and maintain custom applications, workflows, business rules, and UI policies.
• Develop and enhance ServiceNow ITAM functionality.
• Design, develop, and support ServiceNow portals and web-based user experiences, including Service Portal and/or UI Builder.
• Collaborate with ServiceNow Architects to implement scalable, standards-based solutions.
• Participate in Agile and SAFe ceremonies, including sprint planning, reviews, and retrospectives.
• Perform code reviews and ensure adherence to development standards and best practices.
• Support platform upgrades, patching, and performance tuning.
• Troubleshoot and resolve ServiceNow defects and production issues.
• Ensure configurations and customizations align with federal security and compliance requirements.
• Contribute to technical documentation and knowledge sharing across the team.
• Support and enhance ITAM knowledge enablement.
• Other duties as assigned.

Skills

ServiceNow development

Portal development

JavaScript

Agile/SAFe

ITAM configuration

Education

Bachelor's degree

ServiceNow CSA and CAD or CIS certification

Job description

iTech AG is seeking a Senior ServiceNow Developer to design, develop, and enhance ServiceNow solutions for a federal program in a secure, scalable, and compliant environment. You will translate requirements into maintainable platform functionality, build user-facing portals, and support core ServiceNow capabilities aligned to mission needs.

The ideal candidate has hands-on ServiceNow development experience, portal expertise, and comfort working within Agile/SAFe delivery.