Senior ServiceNow Developer — ITSM, Portal & Compliance

itechag

Arlington (VA)

On-site

USD 110,000 - 160,000

Full time

12 days ago

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Job summary

iTech AG is seeking a Senior ServiceNow Developer to design, develop, and enhance ServiceNow solutions for a federal program in a secure, compliant environment. You will build high‑quality platform functionality, develop user portals, and collaborate with Agile teams.

The ideal candidate has hands-on ServiceNow development experience, knowledge of portal technologies, and can translate requirements into maintainable solutions while following federal standards and best practices.

Qualifications

6+ years of hands-on ServiceNow development experience.
Experience building custom ServiceNow applications and platform configurations.
Proficiency with ServiceNow scripting (JavaScript, Glide APIs).
Experience working in Agile or SAFe delivery environments.

Responsibilities

Design, develop, and configure ServiceNow solutions to support federal program requirements.
Build and maintain custom applications, workflows, business rules, and UI policies.
Develop and enhance ServiceNow ITSM, ITOM and CMDB functionality.
Design, develop, and support ServiceNow portals and web-based user experiences, including Service Portal and/or UI Builder.
Collaborate with ServiceNow Architects to implement scalable, standards-based solutions.
Participate in Agile and SAFe ceremonies, including sprint planning, reviews, and retrospectives.
Perform code reviews and ensure adherence to development standards and best practices.
Support platform upgrades, patching, and performance tuning.
Troubleshoot and resolve ServiceNow defects and production issues.
Ensure configurations and customizations align with federal security and compliance requirements.
Contribute to technical documentation and knowledge sharing across the team.
Other duties as assigned