Senior ServiceNow Developer – Federal IT, Portals & ITAM

itechag; Arlington (VA); On-site; USD 110,000 - 170,000; Full time

Job summary

iTech AG seeks a Senior ServiceNow Developer to design, develop, and enhance ServiceNow solutions within a secure, compliant federal program. You will build portals, construct custom apps, and work with Agile/SAFe teams to deliver scalable platform functionality that meets mission requirements.

The role requires hands-on ServiceNow development, scripting with JavaScript and Glide APIs, and a strong focus on ITAM and portal experiences.

Qualifications

• 5+ years of hands-on ServiceNow development experience.
• Experience building custom ServiceNow applications and platform configurations.
• Experience with ServiceNow portal development (Service Portal and/or UI Builder).
• Proficiency with ServiceNow scripting (JavaScript, Glide APIs).
• Experience working in Agile or SAFe delivery environments.

Responsibilities

• Design, develop, and configure ServiceNow solutions to support federal program requirements
• Build and maintain custom applications, workflows, business rules, and UI policies
• Develop and enhance ServiceNow ITAM functionality
• Design, develop, and support ServiceNow portals and web-based user experiences, including Service Portal and/or UI Builder
• Collaborate with ServiceNow Architects to implement scalable, standards-based solutions
• Participate in Agile and SAFe ceremonies, including sprint planning, reviews, and retrospectives
• Perform code reviews and ensure adherence to development standards and best practices
• Support platform upgrades, patching, and performance tuning
• Troubleshoot and resolve ServiceNow defects and production issues
• Ensure configurations and customizations align with federal security and compliance requirements
• Contribute to technical documentation and knowledge sharing across the team
• Support and enhance ITAM knowledge enablement
• Other duties as assigned

Skills

ServiceNow development

JavaScript

Glide APIs

Agile methodologies

Service Portal

UI Builder

ITAM configuration

Education

Bachelor’s degree

ServiceNow CSA

CAD or CIS certification

Tools

ServiceNow ITAM

Service Portal

UI Builder

Job description

iTech AG seeks a Senior ServiceNow Developer to design, develop, and enhance ServiceNow solutions within a secure, compliant federal program. You will build portals, construct custom apps, and work with Agile/SAFe teams to deliver scalable platform functionality that meets mission requirements.

The role requires hands-on ServiceNow development, scripting with JavaScript and Glide APIs, and a strong focus on ITAM and portal experiences.