Senior ServiceNow Developer — ITSM & Service Portal Specialist

SmallArc Inc; Washington (District of Columbia); On-site; USD 120,000 - 150,000; Full time

Job summary

SmallArc Inc. is seeking a Senior ServiceNow Developer to join our team in Washington, DC. The ideal candidate will design and deliver technical solutions within the ServiceNow ITSM platform and develop custom applications to meet organizational needs.

Candidates must have strong software engineering background and extensive ServiceNow experience, including ITSM, Service Catalog, CMDB, and Now Assist modules. Excellent communication and documentation skills are essential for success.

Qualifications

• Bachelor’s and eight (8) years or more experience; Masters and six (6) years or more experience; or subsequent work experience.
• Ability to obtain and maintain a public trust requiring U.S. Citizenship.
• 6+ years of ServiceNow development skills with 6+ years of experience in an enterprise-level environment.
• Experience supporting the customization, administration, and configuration of the ServiceNow tool.
• Experience with Enterprise Architecture (formerly APM).
• Experience with HTML, Angular, and JavaScript.
• Experience with Service Catalog and Service Portal within ServiceNow.
• Experience with CMDB and CSDM.
• Experience with WSD and Now Assist modules.
• Functional knowledge of ITSM processes.

Responsibilities

• Developing, designing, configuring and release of new application modules, workflows and catalog requests.
• Designing and delivering technical solutions that are developed on the ServiceNow platform for all internal employees.
• Create and maintain Service Catalog Items and Knowledge Bases.

Skills

ServiceNow dev

ITSM knowledge

HTML

JavaScript

Angular

Service Catalog

CMDB

CSDM

Now Assist

Documentation

Education

Bachelor's degree or higher

Master's degree

Job description

SmallArc Inc. is seeking a Senior ServiceNow Developer to join our team in Washington, DC. The ideal candidate will design and deliver technical solutions within the ServiceNow ITSM platform and develop custom applications to meet organizational needs.

Candidates must have strong software engineering background and extensive ServiceNow experience, including ITSM, Service Catalog, CMDB, and Now Assist modules. Excellent communication and documentation skills are essential for success.