Senior ServiceNow Developer – ITSM & SecOps Expert

Programmers.io; Dallas (TX); On-site; USD 120,000 - 150,000; Full time

Job summary

Programmers.io is seeking a ServiceNow Senior Developer (secops) to join our enterprise projects across Cincinnati, OH; Minneapolis, MN; Portland, OR; and Dallas, TX. You will architect and implement ServiceNow solutions, focusing on ITSM, GRC, CMDB, and custom apps, while ensuring ITIL-aligned processes.

You will design forms, scripts, and integrations with REST/SOAP and web services, upgrade paths, and run books, delivering reliable and scalable platform capabilities for our clients.

Qualifications

• ServiceNow System certified administration is a must.
• Certified Implementation Specialist- ITSM is a must.
• ITIL Foundations certification is a must.
• Bachelor's degree or equivalent combination of education.

Responsibilities

• Develop on the ServiceNow platform including ITSM, Service Portal, custom apps, Governance, Risk & Compliance.
• Design and modify ServiceNow forms, scripts, transform maps, service maps, web services, inbound email actions, SLAs.
• Integrate with 3rd party tools using REST, SOAP, email, MID, etc.
• Troubleshoot ServiceNow performance issues.
• Design simple, customizable software to meet client needs and extend functionality.
• Prepare run books on specific technology areas.
• Lead PoCs and support upgrades through releases/version upgrades.
• Collaborate with teams for roadmap and product improvements.

Skills

ServiceNow Development

ITSM

GRC

CMDB

Scripting

REST

SOAP

Web Services

ITIL Foundations

Communication

Education

Bachelor's degree

ServiceNow System Certified Admin

Certified Implementation Specialist - ITSM

ITIL Foundations certification

Job description

Programmers.io is seeking a ServiceNow Senior Developer (secops) to join our enterprise projects across Cincinnati, OH; Minneapolis, MN; Portland, OR; and Dallas, TX. You will architect and implement ServiceNow solutions, focusing on ITSM, GRC, CMDB, and custom apps, while ensuring ITIL-aligned processes.

You will design forms, scripts, and integrations with REST/SOAP and web services, upgrade paths, and run books, delivering reliable and scalable platform capabilities for our clients.