Senior ServiceNow Developer - HRSD/ITSM/CMDB (Remote)

Buxton Consulting; United States; Hybrid; USD 120,000 - 180,000; Full time

Job summary

Buxton Consulting is seeking a Senior ServiceNow Developer to join our remote/hybrid team. The role requires 8+ years of hands-on experience in ServiceNow, with emphasis on HRSD, CSM, ITSM, CMDB, and portal work.

You will own end-to-end implementations, manage production and sandbox environments, and drive integrations with Jira and PagerDuty while delivering robust reports and dashboards. You will also lead upgrades, security administration, and user training, ensuring smooth IT service

Qualifications

• Must have 8+ years of experience in ServiceNow with HRSD, CSM, ITSM, Portal and CMDB
• End-to-end implementations for CSM, ITSM, HRSD, CMDB
• Support ServiceNow users and production/sandbox environments
• Covers Case, HR Case, Incident, Problem, Change, Knowledge
• Experience with inbound/outbound integrations and integration hub
• Release upgrade testing and application security administration
• User training on ServiceNow best practices
• Strong scripting in JavaScript and ServiceNow platform
• REST/SOAP/API based integrations design and support
• Experience with Jira and PagerDuty integrations

Responsibilities

• Provide hands-on ServiceNow ITSM/CSM/HRSD configuration and development
• Manage production and sandbox environments and upgrades
• Support enterprise ServiceNow environments with minimal supervision
• Develop and support integrations via REST/SOAP and integration hub
• Create and maintain reports and dashboards
• Train users on standard ServiceNow practices
• Troubleshoot incidents and data sync issues across integrations
• Oversee Jira and PagerDuty integration work
• Design, build and troubleshoot CMDB and Discovery processes

Skills

ServiceNow

Integrations

CMDB

Discovery

HRSD

CSM

ITSM

Portals

Service Now Configuration

Service Now Development

Reports

Tools

Jira

PagerDuty

Job description

Buxton Consulting is seeking a Senior ServiceNow Developer to join our remote/hybrid team. The role requires 8+ years of hands-on experience in ServiceNow, with emphasis on HRSD, CSM, ITSM, CMDB, and portal work.

You will own end-to-end implementations, manage production and sandbox environments, and drive integrations with Jira and PagerDuty while delivering robust reports and dashboards. You will also lead upgrades, security administration, and user training, ensuring smooth IT service