Senior ServiceNow Developer - AI-Driven RAG & Graphs

Jade Global; Texas; On-site; USD 120,000 - 190,000; Full time

Job summary

Jade Global is seeking a Lead ServiceNow Developer with strong AI/GenAI expertise to design, develop, and implement innovative ServiceNow solutions that combine the ServiceNow platform with modern AI capabilities. The ideal candidate will have hands-on experience with ServiceNow development, Now Assist, AI agents, Graph RAG, LangGraph, LangChain, and Neo4j, plus Python and JavaScript.

You will build intelligent, context-aware workflows that leverage enterprise knowledge and integrate AI services

Qualifications

• Proven hands-on experience as a ServiceNow Developer.
• Strong experience with Now Assist, AI agents, graph-based retrieval, and enterprise integration.
• Proficiency in Python and JavaScript for AI/GenAI integrations.
• Experience with LangGraph, LangChain, Neo4j and knowledge graphs.
• REST/SOAP integrations and ServiceNow APIs knowledge.
• Ability to design scalable, secure AI-enabled ServiceNow solutions.

Responsibilities

• Design, develop, configure, and maintain solutions on the ServiceNow platform.
• Develop workflows, REST APIs, UI components, and custom applications.
• Extend Now Assist capabilities for enterprise AI use cases.
• Build AI agents and agentic workflows within ServiceNow.
• Create Graph RAG and Agentic RAG solutions for knowledge retrieval.
• Integrate AI services with enterprise data sources and ensure governance.

Skills

ServiceNow development

Python

JavaScript

Now Assist

AI agents

Graph RAG

LangGraph

LangChain

Neo4j

REST/SOAP APIs

Knowledge graphs

Tools

ServiceNow Platform

Neo4j

Graph databases

REST APIs

Job description

Jade Global is seeking a Lead ServiceNow Developer with strong AI/GenAI expertise to design, develop, and implement innovative ServiceNow solutions that combine the ServiceNow platform with modern AI capabilities. The ideal candidate will have hands-on experience with ServiceNow development, Now Assist, AI agents, Graph RAG, LangGraph, LangChain, and Neo4j, plus Python and JavaScript.

You will build intelligent, context-aware workflows that leverage enterprise knowledge and integrate AI services