Senior ServiceNow Developer

Tek Leaders Inc; Raleigh (NC); On-site; USD 110,000 - 160,000; Full time

Job summary

Tek Leaders Inc. in Raleigh, NC seeks a ServiceNow developer to design and build scalable solutions across TPSM, ITOM, SPM, IRM and CSM.

You will implement Business Rules, Script Includes, UI Policies and ACLs, and craft repeatable patterns for multi-environment deployments. The role focuses on automating processes via Flow Designer, IntegrationHub, and REST/SOAP integrations, while aligning with security and upgrade best practices.

Qualifications

• Experience designing and implementing ServiceNow solutions across modules (TPSM, ITOM, SPM, IRM, CSM).
• Ability to translate complex business requirements into scalable ServiceNow designs.
• Strong understanding of platform components (Business Rules, Script Includes, Client Scripts, UI Policies, ACLs).

Responsibilities

• Design and develop scalable ServiceNow solutions across modules.
• Develop and maintain Business Rules, Script Includes, Client Scripts, UI Policies and ACLs.
• Build automated workflows using Flow Designer, IntegrationHub, or Workflow Data Fabric.
• Create integrations with external systems via REST/SOAP APIs and web services.
• Mentor junior developers and participate in code reviews and secure development practices.

Skills

ServiceNow development

Workflow automation

Platform customization

Tools

Flow Designer

IntegrationHub

REST/SOAP APIs

CMDB

Job description

Design and develop scalable ServiceNow solutions across TPSM, ITOM, SPM, IRM, CSM, and related modules.

Develop and maintain Business Rules, Script Includes, Client Scripts, UI Policies, ACLs, and other platform components.

Build automated workflows utilizing Flow Designer, IntegrationHub, or Workflow Data Fabric.

Establish reusable development patterns and standardized configurations capable of scaling across multiple environments.

Design and maintain integrations between ServiceNow and external systems using REST/SOAP APIs, web services, and other integration technologies.

Integrate ServiceNow with monitoring tools, cloud platforms, and CMDB sources to drive automation and reduce manual effort.

Translate complex business requirements into technical designs and maintainable platform configurations.

Participate in platform upgrades, testing, release management, and advanced production troubleshooting.

Conduct code reviews, promote secure development standards, and mentor junior developers and administrators.