Senior ServiceNow Developer

Talentify; Dallas (TX); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Health benefits

Referral program

Career growth opportunities

Job summary

Talentify in Dallas, TX is seeking a Senior ServiceNow Developer to lead design, development, and deployment of scoped applications. You will work with NOW SDK, Fluent, and AI-assisted tools to accelerate builds, ensure upgrade readiness, and deliver scalable solutions in a banking context.

Responsibilities include implementing configurations, integrations, and automation, plus building run books and documentation.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering or related field.
• 8+ years of ServiceNow platform experience, preferably in development and implementation.
• Hands-on experience with NOW SDK for local app initialization and deployment.
• Proficiency in ServiceNow Fluent for metadata in code and server-side JS modules.
• Experience with Now Assist for AI-assisted development and automation.
• Experience with incident, problem, change, knowledge, and service catalog management.

Responsibilities

• Plan, execute, monitor, control, and close technical tasks related to configuration and implementation.
• Provide software coding and customization including screen tailoring, workflow administration, reports, data imports, and integrations.
• Use NOW SDK and VS Code to design, build, and package scoped applications.
• Utilize Now Assist to accelerate development and automate playbooks and flows.
• Maintain testing protocols for ServiceNow upgrades and certify apps post-upgrade.
• Develop and deploy ServiceNow solutions within banking SDLC and drive reliability and performance improvements.
• Collaborate with clients for requirements and propose multiple logical solutions.
• Build run books for documentation and auditing.

Skills

ServiceNow

NOW SDK

JavaScript

REST APIs

ITSM

Flow Designer

ATF

Java/J2EE

Now Assist

Education

Bachelor's degree in CS/IT/Engineering

Tools

VS Code

ServiceNow Fluent

Now Assist

Job description

Our Client, an Investment Banking company, is looking for a Senior ServiceNow Developer for their Dallas, TX location.

Responsibilities

• As an Application Developer for the ServiceNow team, you will have the following responsibilities.
• Plan, execute, monitor, control, and close all technical tasks related to configuration and implementation
• Provide software coding and customization including, but not limited to: screen tailoring, workflow administration, report setup, data imports, integration, scripting, third party software integrations, and custom application development
• Leverage the ServiceNow SDK (NOW SDK) to design, build, and package scoped applications locally within Visual Studio Code Desktop, utilizing ServiceNow Fluent and modern command-line interface (CLI) tools
• Utilize Now Assist for Creator generative AI capabilities to accelerate application development, automate playbook and flow generation, and streamline code creation
• Update and maintain a comprehensive testing protocol for Service Now instance upgrades with the purpose of certifying all applications for use after the upgrade completes
• Design, develop, test, and deploy various Service Now product needs in banking environment within SDLC
• Own and drive enhancements to improve reliability and performance of existing solutions
• Analyzing risks, gaps in the existing environment/applications and resolve them
• Drive enhancing scalability, performance, and monitoring strategies for the existing platform
• Collaborating with clients in requirement gathering and providing multiple logical solutions
• Challenge existing solutions, processing and suggest different ways to solve problem or improve stability
• Build/improve run books for quality documentation and auditing purpose
• Effectively manage projects while maintaining a high level of attention to detail adaptable to change and able to work independently and as part of a team

Requirements

• 8+ years of ServiceNow platform experience preferably in development and implementation
• Hands-on experience with the ServiceNow SDK (NOW SDK), including local application initialization, metadata transformation, and deploying scoped applications from a local IDE (e.g., VS Code).
• Proficiency in ServiceNow Fluent for defining application metadata in code, alongside server-side JavaScript modules and third-party libraries.
• Experience leveraging Now Assist for Creator (or similar generative AI developer tools) to optimize development efficiency, code generation, and workflow automation.
• Hands on experience with incident management, problem management, change management, knowledge management, service catalog, service level management (SLM), workflows and email notifications
• Good understanding of core platform features, flow designer, ACLs, server side APIs and client side APIs in ServiceNow
• Good knowledge on ATF, reports, dashboards, import sets, transformations, update sets and system clone, upgrades in ServiceNow
• Hands on experience on development of custom scoped applications
• Java, J2EE, Servlet, JSP, XML, AJAX, SQL, jQuery, JavaScript and any web-based development tools
• Good understanding on ITSM, CSM modules Event Management, Integrations, Orchestration
• Hands on experience on working with Rest API’s
• A fair understanding of MID Server Configuration, CMDB, discovery and asset management
• Good knowledge and experience on debugging, troubleshooting mechanisms in ServiceNow
• Demonstrated success at delivery of assignments with tight deadline.
• Ability to work independently, but strong team player with experience of working as part of a global team.
• Self-starter mind set with the ability to share ideas, identify and drive opportunities.
• Strong problem analysis skills to include the use of mathematical concepts to validate results
• Strong analytical skills with the ability to collect, organize, disseminate, and present significant amounts of information with an attention to detail
• Clear and concise communication with superior written and verbal communication skills.
• Manage and prioritize work effectively with minimal supervision
• Must have good verbal and written communication skills with ability to articulate the technical and functional aspects of the problem to senior stakeholders.
• Coordinate and solve complex technical data and transformation issues.
• Obtain and analyze/interpret business requirements to purpose sustainable solutions in Service Now.
• Answer “how to” technical and application configuration questions.
• Develop, maintain, and execute reports to ensure system operation meets performance targets.
• Create and maintain system design and operations documentation
• Bachelor's Degree (or equivalent or higher) in Computer Science, Information Technology, Engineering or a related field
• Financial Service domain knowledge whilst, not a pre-requisite is desirable

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities