SME ServiceNow Developer

Tla Llc; Chantilly (VA); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off (7+ weeks)

Short Term & Long Term Disability

Training & Development ($7,000)

Job summary

Tla Llc in Chantilly, Virginia is searching for an experienced Software Engineer to support a key government customer on a technology-based program focused on the ServiceNow platform. This role involves enhancing and maintaining platform capabilities, collaborating with engineers, and ensuring software compliance standards.

The ideal candidate will possess at least 16 years of relevant experience, including a strong understanding of ServiceNow Development and proven skills in JavaScript. A comprehensive benefits package is included, featuring health care, retirement plans, and substantial training funds.

Qualifications

• Minimum of 16 years relevant experience and minimum of 5 years hands-on developing ServiceNow products.
• Strong understanding of ServiceNow Development Platform including ITSM, ITOM, SPM, HR Module, CSM.
• Proven success developing ServiceNow products using JavaScript and other coding applications.

Responsibilities

• Support the team in planning system deployment and meeting software compliance standards.
• Maintain and enhance the ServiceNow platform functionality.
• Collaborate with system engineers to develop solutions and handle configuration changes.

Skills

ServiceNow Development

JavaScript

Database Administration (Oracle or MySQL)

IT Project Management

Agile methodologies

Effective Communication

Education

Bachelor's or Master's degree

Tools

ServiceNow

Java

Ruby

Job description

We are looking for an experienced Software Engineer to join our technology‑based program supporting a key government customer. This program will deliver engineering services on ServiceNow platform.

The Software Engineer will support the team in the following activities (including but not limited to) in support of the customer's Enterprise ServiceNow Platform:

• Involved in the planning of system and development deployment as well as responsible for meeting software compliance standards
• Maintain and add new capabilities to the core ServiceNow platform to enhance functionality for tenants
• Develop, test and deploy updates to ServiceNow based on customer requirements
• Customize and configure ServiceNow applications and facilitate rollout of new applications and modules; configure Application User Interface and configure workflow
• Collaborate effectively with ServiceNow System Engineers and developers to develop solutions and handle general updates and configuration changes/requests
• Identify system deficiencies and recommend solutions
• Maintenance and continuous improvements of the processes, standards, policies, working methods and tools
• Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible
• Ensure tool configuration consistency across Development, Testing, Integration, and Production environments
• Participate in on‑going production support and end user support
• Document testing and maintenance of system corrections
• Research, understand, and develop using new technologies and standards as needed
• Research, design, develop and/or modify enterprise‑wide systems and/or applications software
• Involved in planning of system and development deployment as well as responsible for meeting software compliance standards
• Evaluate interface between hardware and software, operational requirements, and characteristics of overall system
• A minimum of sixteen (16) years relevant experience with Bachelor's or Master's degrees
• Minimum of five years, hands‑on developing ServiceNow products
• Strong understanding of ServiceNow Development Platform including, but not limited to ITSM, ITOM, SPM, HR Module, Customer Service Management (CSM), Asset Management, Change Management, Customer Development, etc.
• Proven significant success developing ServiceNow products using JavaScript and other coding applications
• Database Administration (Oracle or MySQL) experience
• Ability to efficiently and appropriately estimate work effort requirements
• Ability to communicate effectively through written and verbal methods
• Ability to handle multiple tasks and meet deadlines
• Ability to work independently and in a team environment
• Able to adapt to a constantly changing environment
• Aptitude and willingness to work with variety of newer emerging technologies/tools as opportunities demand
• Ability to deliver enhance functionality, aid with new implementations, and provide continuous support within the scheduled time while preserving system integrity required
• High degree of initiative, creativity, and technical ability to function on this team required
• Ability to identify issues and implement corrective actions
• Should work toward achieving ServiceNow Certified System Administrator (CSA) cert while on task

Preferred Education, Experience, & Skills:

• ServiceNow Certified System Administrator (CSA)
• The ideal candidate would also have IT project management experience, and be familiar with Scrum, Lean, Agile and DevOps
• Experience with Java, Ruby, DevOps and DevSecOps

Benefits:

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (7+ weeks)
• Short Term & Long Term Disability
• Training & Development ($7,000)