Senior ServiceNow Developer

Emory Healthcare; Atlanta (GA); Remote; USD 100,000 - 130,000; Full time

Job summary

Join a leading healthcare provider as a Senior ServiceNow Developer. You will create and maintain applications on the ServiceNow platform, collaborate with stakeholders, and mentor junior developers. This remote position offers comprehensive benefits and a supportive environment for professional growth.

Benefits

Comprehensive health benefits

Student Loan Repayment Assistance

Wellness incentives

Ongoing mentorship and development

Qualifications

• At least 7 years of experience in application systems or 9 years without a degree.
• Proficiency in at least two programming languages used in production.

Responsibilities

• Create and maintain applications on the ServiceNow platform.
• Collaborate with stakeholders to gather and validate requirements.
• Mentor junior developers and support staff.

Skills

Problem-Solving

Communication

Teamwork

Education

Bachelor's degree in computer science

Tools

JavaScript

AngularJS

HTML

CSS

XML

JSON

Job description

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Overview

Be inspired. Be rewarded. Belong. At Emory Healthcare.

Benefits

At Emory Healthcare, we fuel your professional journey with better benefits, valuable resources, ongoing mentorship, and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career. We provide:

• Comprehensive health benefits that start day 1
• Student Loan Repayment Assistance & Reimbursement Programs
• Family-focused benefits
• Wellness incentives
• Ongoing mentorship, development, and leadership programs
• And more

Work Location

Atlanta, GA (100% remote, including Alabama, Arkansas, Florida, Georgia, Illinois, Louisiana, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and Wisconsin)

Description

1. The Senior ServiceNow Developer is responsible for creating and maintaining applications on the ServiceNow platform.
2. Work with stakeholders to understand needs and deliver solutions to improve efficiency and user experience.
3. Use best practices and agile methodologies for high-quality code and documentation.
4. Design, develop, test, and deploy ServiceNow applications and modules.
5. Configure and enhance ServiceNow components, such as workflows, UI, scripts, catalogs, integrations, and orchestration.
6. Collaborate with stakeholders to gather and validate requirements, providing solutions aligned with business objectives.
7. Troubleshoot issues related to performance, functionality, and security; implement preventive measures.
8. Mentor junior developers and support staff; conduct code reviews and quality checks.
9. Stay updated on ServiceNow platform features and incorporate them into solutions.
10. Document processes and maintain configuration management and version control.
11. Support design, planning, and implementation across the platform.
12. Advise on using out-of-box functionality versus customization.
13. Provide feedback to stakeholders on solutions.
14. Estimate work and break down features, epics, and stories.
15. Create demos and prototypes as needed.
16. Review existing implementations and recommend improvements.

Minimum Qualifications

• Bachelor's degree in computer science, IT, engineering, or related field, or equivalent experience.
• At least 7 years of experience in application systems/administration or 9 years without a degree.
• Proficiency in at least two programming languages used in production.
• Ability to lead problem-solving efforts for mission-critical systems.

Highly Preferred

• ServiceNow CSA and CAD certifications.
• Over 7 years of developing solutions on ServiceNow, including modules like Employee Center.
• Experience with forms, reports, dashboards, catalogs, workflows in ITSM, ITOM, ITAM.
• Scripting experience in Business Rules, UI Pages, etc.
• UI/UX design knowledge.
• Strong skills in JavaScript, AngularJS, HTML, CSS, XML, JSON.
• Effective communication skills.
• Team player with mentoring willingness.

Join Our Team

Emory Healthcare is Georgia's most comprehensive academic health system, with 11 hospitals and over 425 provider locations. We are committed to diversity and inclusion, providing equal opportunities and fostering a culture of collaboration and belonging.

Additional Details

We support a diverse, equitable, and inclusive culture. Reasonable accommodations are available upon request. Physical and environmental requirements vary by work area and tasks.