Senior ServiceNow CSM Lead — Remote

Sii Poland; United States; À distance; MXN 1 646 000 - 2 195 000; Plein temps

Avantages offerts par ce poste

Remote work opportunities

Diverse portfolio of clients

Wide portfolio of technologies

Employment stability

Great Place to Work Europe

Many experts you can learn from

Open and accessible management team

Résumé du poste

Sii Poland is seeking a Senior ServiceNow Developer to join a remote client team, focusing on ServiceNow CSM, custom development, and platform improvements.

You will lead development, drive performance enhancements, collaborate with cross‑functional teams to translate requirements into technical specs, conduct code reviews, and mentor junior developers in a fast‑moving environment. You will also monitor system performance and ensure robust, scalable solutions.

Qualifications

• Minimum 5 years of experience in ServiceNow development.
• Deep expertise in ServiceNow Customer Service Management (CSM).
• Strong command of ServiceNow development best practices and methodologies.
• Practical experience in custom development and system improvements.
• Advanced level of English and Spanish.

Responsabilités

• Leading custom development initiatives within the ServiceNow platform
• Driving improvements to enhance the functionality and performance of ServiceNow CSM solutions
• Collaborating with cross-functional teams to gather requirements and translate them into technical specifications
• Implementing best practices for ServiceNow development and integration
• Conducting code reviews and ensuring adherence to coding standards
• Providing technical guidance and support to junior developers
• Monitoring system performance and troubleshooting issues as they arise

Connaissances

ServiceNow

CSM

Code reviews

Junior mentoring

English/Spanish

Description du poste

Sii Poland is seeking a Senior ServiceNow Developer to join a remote client team, focusing on ServiceNow CSM, custom development, and platform improvements.

You will lead development, drive performance enhancements, collaborate with cross‑functional teams to translate requirements into technical specs, conduct code reviews, and mentor junior developers in a fast‑moving environment. You will also monitor system performance and ensure robust, scalable solutions.