Senior ServiceNow Core Platform & AI Leader

Cardinal Health

Indianapolis (IN)

On-site

USD 123,000 - 176,000

Full time

8 days ago

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Benefits offered by this job

Medical, dental, vision

401k

Paid time off

MyFlexPay access

FSAs

Job summary

Cardinal Health is seeking a Manager, ServiceNow Core Platform and AI, to lead the multi-year strategy and governance for the enterprise ServiceNow core platform and enable AI capabilities across the organization.

You will partner with offshore leaders, drive reliability, modernization, and self-service initiatives while reducing customization and technical debt. Strong leadership, collaboration, and strategic thinking are essential for success.

Qualifications

Bachelor’s degree in Information Technology, CS, Engineering, or related field or equivalent experience.
Significant experience managing a large enterprise platform or shared technology capability.
Demonstrated experience leading ServiceNow core platform capabilities at enterprise scale.
Experience with platform strategy, roadmaps, governance, and investment priorities.
Strong knowledge of ServiceNow platform administration, integrations, and upgrades.
Exposure to generative AI, intelligent automation, or AI-enabled platforms.

Responsibilities

Own multi-year strategy and roadmap for the ServiceNow core platform.
Lead, coach, and develop a high-performing ServiceNow Core Platform organization.
Set objectives aligned to platform outcomes and enterprise priorities.
Foster continuous learning, experimentation, and knowledge sharing.
Develop succession plans for critical platform duties and governance.