Senior ServiceNow Consultant — Drive ITSM & Custom Apps

GuideVision group; Town of Poland (NY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Cafeteria

AYCM sport card

Accident & life insurance

Fruit-days

Hot-dog & waffle day

Massage-bed

Well-equipped playing room

Job summary

GuideVision group is seeking an experienced Senior ServiceNow/ITSM Consultant to drive the successful customization of the ServiceNow platform for prestigious enterprise customers. The ideal candidate will demonstrate proven experience with object-oriented programming and knowledge of IT Service Management and ITIL, alongside a strong command of English.

The role involves various responsibilities from coding and customizing the ServiceNow platform to communicating with customers and preparing proposals. The position offers a dynamic work environment with flexible hours and numerous employee benefits.

Qualifications

• Proven practical experience with object-oriented programming.
• Knowledge of Web technologies and tools.
• Fluency in English is required.
• Knowledge of IT Service Management and ITIL.

Responsibilities

• Implement solutions for enterprise customers based on ServiceNow platform.
• Be involved in various project roles: business analyst, solution architect, technical consultant.
• Prepare business proposals, analyze customer requirements, and develop technical solutions.
• Technical activities include coding, customizing and tuning ServiceNow platform.
• Communicate with customers and provide guidance.
• Conduct presales presentations and workshops.

Skills

Object-oriented programming

Web technologies and tools

Fluency in English

IT Service Management

ITIL knowledge

Job description

GuideVision group is seeking an experienced Senior ServiceNow/ITSM Consultant to drive the successful customization of the ServiceNow platform for prestigious enterprise customers. The ideal candidate will demonstrate proven experience with object-oriented programming and knowledge of IT Service Management and ITIL, alongside a strong command of English.

The role involves various responsibilities from coding and customizing the ServiceNow platform to communicating with customers and preparing proposals. The position offers a dynamic work environment with flexible hours and numerous employee benefits.