ServiceNow

SmartRecruiters, Inc.

Jersey City (NJ)

On-site

USD 90,000 - 130,000

Full time

14 days+
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Job summary

Career Guidant is seeking an experienced IT consultant to lead business process consulting and architecture for client engagements. You will work with ServiceNow, CMDB, and Service-Watch to develop, configure, validate, and deploy solutions across projects.

Ideal candidates have 5+ years in consulting, strong analytical and communication skills, and a readiness to travel. Bachelor’s degree required; 7+ years ITSM experience highly preferred.

Qualifications

  • Bachelor's degree or foreign equivalent required. Will also consider three years of progressive experience in lieu of every year of education.
  • 7+ years of IT Service Management experience.

Responsibilities

  • Define and refine business processes; architecture/design detailing of processes.
  • Develop/Configure/validate solutions and deploy them.
  • Manage projects and talent across client engagements.
  • Demonstrate strong analytical and communication skills.
  • Willingness to travel for client engagements in a consulting environment.

Skills

Business Process Consulting
ServiceNow
CMDB
Solution Development/Deployment
Analytical Skills
Communication Skills
Project & Talent Management
Travel in Consultancy

Education

Bachelor's degree or foreign equivalent
7+ years IT Service Management experience

Tools

ServiceNow
CMDB
Service-Watch

Job description

Career Guidant, an internationally acclimed, trusted multi-faced orgiansation into Information Technology Custom Learning Services for Enterprises, Lateral Staffing Solutions, Information Technology Development & Consulting, Infrastructure & Facility Management Services and Technical Content development as core competencies. Our experienced professionals bring a wealth of industry knowledge to each client and operate in a manner that produces superior quality and outstanding results.


Career Guidant proven and tested methodologies ensures client satisfaction being the primary objective. Committed to our core values of Client Satisfaction, Professionalism, Teamwork, Respect, and Integrity.


Career Guidant with its large network of delivery centres,support offices and Partners across India, Asia Pacific, Middle East, Far East, Europe, USA has committed to render the best service to the client closely to ensure their operation continues to run smoothly. Our Mission


\"To build Customer satisfaction, and strive to provide complete Information Technology solution you need to stay ahead of your competition\" If you have any queries about our services.


Job Description


  • At least 5 years of experience in Business Process Consulting, problem definition, Architecture/Design /Detailing of Processes

  • At least 4 years of experience in ServiceNow, CMDB & Service-Watch Skills

  • At least 2 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment

  • Analytical and Communication skills

  • project and talent management

  • Experience with project management

  • Experience and desire to work in a management consulting environment that requires regular travel


Qualifications


  • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

  • At least 7 years of experience with IT Service management Skills


Additional Information

Note : NO OPT, H1 for this position

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